Experience

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  Cognizant

  Jun 2007 - Oct 2010

  Technical writer

  Experienced as a Technical Writer with 3.5 years and have worked extensively on the complete suite of End-User Documentation such as User Manuals, Online Help Systems and Process documents. Involved in extensive research of the end user tasks and gathering requirements from the SME in order to arrive at the process flow of events.

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  Hcltech

  Oct 2010 - May 2016

  Senior interaction designer

  Versatile and effective Interaction Designer delivering highest possible value through my design. Designed User Experience solutions for software across platforms such as Web-based applications, Smart Phones, Tablets and Windows based PCs.Applied User Research techniques like card sorting, interviews, focus groups and eye tracking to determine the goals and mental models of the target user base. Defined UI Information Architecture by utilizing design techniques such as card sorts, affinity diagrams and cognitive walkthroughs.Designed UI mock-ups, static and interactive wireframes / prototypes based on the User Research and Usability guidelines.Validated the UI design with the end-users and refine the design based on the results of these Usability Tests. Evaluated and provided expert recommendations on the UI of applications and sites by conducting heuristics or usability inspections. Show less

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  Caterpillar inc.

  Jun 2016 - Mar 2018

  Senior ux designer

  • Applying User Research techniques such as Card sorting, Interviews, Field studies, Focus Groups and Eye Tracking to determine the goals and mental models of the target user bas.• Describing and building the UI Information Architecture by utilizing Design Techniques such as Card Sorts, Affinity Diagrams and Cognitive Walk-throughs• Designing User Interface mock-ups and rapid prototypes including static and interactive wireframes for software across platforms such as Web-based applications, Smart Phones, Tablets and HMI devices• Conducting Usability Testing on the User Interface Design with end users and improvising the designs based on the results of the Usability tests• Fostering a Design Culture and nurturing Design Thinking in my team, thus, empowering the human-side of our businesses Show less

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  Cgi

  Nov 2018 - Aug 2021

  • Lead Designer, UX Design and Strategy

    Apr 2020 - Aug 2021

  • Senior UX Designer

    Nov 2018 - Mar 2020
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  Td

  Aug 2021 - now

  Ux manager