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Ellisa Mccoy

Ellisa Mccoy

Sales Associate

Followers of Ellisa Mccoy128 followers
location of Ellisa MccoyVista, California, United States

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  • Timeline

  • About me

    Field Recruiter at Henley Enterprises

  • Education

    • Grossmont College

      2012 - 2014
      Associate of Science (A.S.) Business and Economics

      Undergraduate work for Business Administration degree.

    • California State University-Bakersfield

      2015 - 2018
      Bachelor of Business Administration (BBA) Business Administration and Management

      Activities and Societies: Small Business Club, President

    • Cuyamaca College

      2012 - 2014
      Associate of Arts (A.A.) Social and Behavioral Sciences

  • Experience

    • J C Pennys

      Jan 2010 - May 2012
      Sales Associate

      Maintained constant presence on sales floor to address customer needs.Approached browsing customers and initiated conversation to determine buying preferences within two minutes of spotting customer. Assisted customers with trying on items, finding appropriate sizes, and completing purchases.Prepared for promotions by rearranging stock, adding signage, and re tagging merchandise.Processed customer payments by cash, check, and credit card. Excelled in exceeding daily credit card application goals Show less

    • Live Nation Entertainment

      Apr 2010 - Apr 2011
      Usher

      Greeted guests attending entertainment events.Examined tickets or passes to verify authenticity, using criteria such as color and date issued.Guided guests to exits or provided other instructions or assistance in case of emergencyMaintained order and ensure adherence to safety rules.Provided assistance with guests' special needs, such as helping those with wheelchairs.

    • Sears, Roebuck and Co.

      Dec 2011 - Feb 2013
      Sales Specialist

      Greeted customers as they arrived and provided product support.Assisted customers in locating and choosing products.Assisted in managing store displays and marketing campaigns weekly.Managed inventories and stock displays daily.Constantly met sales targets by 100% between the years 2011 and 2013.Solicit sales from existing customers and develop new customer base.Kardashian Kollection Brand Ambassador.

    • Cali Comfort BBQ

      Sept 2013 - Apr 2015
      Food Server

      Delivered exceptional, friendly, and fast service for up to 60 guests a shift.Answered questions about menu selections and made recommendations when requested.Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.Skillfully anticipated and addressed guests' service needs.Managed closing duties, including restocking an inventory of over $5,000 a week, and reconciliation of cash drawer.

    • Extended Stay America

      May 2015 - Aug 2015
      Customer Service Representative

      Processed up to 50 guest arrivals and departures a day.Managed guest arrivals, including processing payments, noting requests, and issuing room keys.Collaborated with maintenance, house keeping, and security to resolve requests and issues within the hour at maximum.Completed shift reports each day detailing reservations, check-ins/check-outs, charges, and any other information requested by management. Maintained an up-to-date knowledge of resort facilities and local businesses to proficiently answer all guests question and requests. Show less

    • Valvoline Instant Oil Change Franchising

      Apr 2016 - Aug 2017
      Customer Service Advisor

      -Consult over 400 customers a month to evaluate their vehicle service needs and determine best options.-Counsel customers on options for service, complete whole oil change in under 11 minutes.-Upgrade service and offer additional services up to $500 per guest.-Constantly improve customer satisfaction through expert resolution of conflicts, issues, and concerns. -Cross trained and provide backup for service technicians when needed. -Personally generate over $27,000 in sales a month.-Process up to 131 vehicles a day as a team. Show less

    • Kern County

      Jun 2017 - Sept 2017
      Public Policy Intern

      Public Policy Intern for Kern County’s Administrative Office. My duties included:• Policy Research• Assisted in writing letters on behalf of the CAO, requesting opposition/support from the Board of Directors, regarding policies that would affect the county’s residents• Attended Lean Six Sigma workshops and training• Analyzed strategic plans for improving impoverished Eastern Kern Communities. • Was educated on the development of the County’s GIS Mapping website• Learned the benefits of GIS Mapping Show less

    • Valvoline Instant Oil Change Franchising

      Mar 2018 - Apr 2022

      • Service Center Manager

        Dec 2018 - Apr 2022

      • Assistant Service Center Manager

        Mar 2018 - Dec 2019

    • Valvoline Instant Oil Change - Henley Enterprises

      Nov 2020 - now

      • Field Recruiter

        Jan 2022 - now

      • Area Administrator

        Nov 2020 - Apr 2022

  • Licenses & Certifications

    • Certified Customer Service Representative

  • Volunteer Experience

    • Assistant Minister

      Issued by Shepherd of the Valley Lutheran Church on Feb 2013
      Shepherd of the Valley Lutheran ChurchAssociated with Ellisa Mccoy