Shaikh Mohammed Waliul Haque

Shaikh Mohammed Waliul Haque

Senior Server support engineer

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location of Shaikh Mohammed Waliul HaqueAl Ain, Abu Dhabi Emirate, United Arab Emirates

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  • Timeline

  • About me

    | MIS Manager | DATA Manager | School Management System | PMP® | PRINCE2® Practitioner | ITIL® Expert | MBA | ITSM | CEHv11 | ISO/IEC 27002 | TOGAF®|

  • Education

    • Sikkim Manipal University

      2011 - 2013
      Master of Business Administration (MBA) Project Management A
    • GARDEN CITY COLLEGE

      2000 - 2004
      Bachelor of Science (BSc) Computer Science
  • Experience

    • WorldSpace India Pvt Ltd placed by Choice solutions limited

      Jan 2008 - Sept 2008
      Senior Server support engineer
    • Cyquent Technology Consultants/ Aldar academies

      Sept 2008 - Mar 2013
      Associate IT Consultant/IT Support Team Lead
    • Aldar Academies

      Jun 2013 - May 2018
      IT Administrator/Technical Expert IT consultants & IT projects
    • Morganti Group Inc

      May 2018 - Aug 2020
      Manager of Information Technology ( IT Manager)
    • Bloom Education

      Aug 2021 - now
      MIS Manager

      • Maintaining & Managing ISAMS applications, Cloud-based Applications, applications subscriptions, • MIS Applications, Library Systems, and School Management Applications across all Brighton college and schools in UAE.• Managing team of Database Engineers and Data Analysts.• Provide application support, Configuration, new Application installation, Upgradation, Migration etc.• Setting up accurate and informative reporting and statistical analysis for internal purposes by school.• SQL and SSRS in order to manage the provision of data reporting services.• Create SQL reports and use the data to maintain and devise systems for the effective tracking of pupils’ progress.• Development of security across iSAMS and associated systems, such as Reporting Services and SQL.• Assist the School staff to collect and report on data.• Maintain 100 uptime on isams and correspondence with isams dev/ support team to resolves issues reported by schools.• SQL to create and maintain reports to meet the requirements of specific school departments.• Working on the School's reporting schedule, in the modification/ development of printing (SSRS) templates etc.• Assist the school in the maintenance of other systems which integrate with the isams, some of which use APIs.• Document any bespoke system configuration changes and the integration between the ISAMS/ School.• IT applications & Bloom Holding IT Applications.• Maintain Integration of ISAMS with Website, ERP and CRM’s.• Identifying and acting on opportunities to improve and update software and systems.• Arrange training for the staff, parents, and students about the product and services.• Create various documents such as product presentations, POC, SOW, Manuals etc.• Overseeing and determining timeframes for major IT projects including system updates, upgrades, and migrations.• Vendor management, Stake Holder Management, Team Management.• Managing and reporting on the allocation of IT budget. Show less

  • Licenses & Certifications

    • Certified Microsoft Operations Framework Foundation 4.0 (MOFF)

    • Certified on ITIL v3 Foundation

    • Certified on System Center Virtual Machine Manager 2008 , Configuration

    • Certified on Windows Server Virtualization , Configuration

    • MCITP: Enterprise Project Management with Microsoft Office Project Server 2007

    • Microsoft Certified IT Professional--- MCITP(Enterprise Administrator)

    • Microsoft Certified Systems Administrator: Messaging ( MCSA : Messaging)

    • Microsoft Certified Systems Engineer (MCSE-2003)

    • PRINCE2® Foundation Certificate in Project Management

    • PRINCE2® Practitioner Certificate in Project Management

      Sept 2015