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Sagar Saxena

Sagar saxena

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location of Sagar SaxenaLucknow, Uttar Pradesh, India
Phone number of Sagar Saxena+91 xxxx xxxxx

  • Timeline

    Aug 2014 - Jan 2018

    Senior Solutions Engineer L2

    Quatrro
    Jul 2018 - May 2019

    Senior Process Associate

    Genpact
    May 2019 - Jan 2021

    Senior Technical Advisor

    Concentrix
    Current Company
    Jan 2021 - now

    SCCM Senior Specialist

    HCLTech

  • About me

    Senior SCCM Specialist | SCCM Infra Admin | End-User-Computing | Patch Management | OSD | MECM| WSUS | Ex- Microsoft |

  • Education

    • Dr. virendra swarup institute of computer studies, kanpur

      2011 - 2014
      Bachelor of computer applications computer and information sciences and support services

    • Harmilap mission school

      1996 - 2010

  • Experience

    • Quatrro

      Aug 2014 - Jan 2018
      Senior solutions engineer l2

    • Genpact

      Jul 2018 - May 2019
      Senior process associate

    • Concentrix

      May 2019 - Jan 2021
      Senior technical advisor

      Worked as Senior Technical Advisor (SCCM) for Microsoft EPS in Convergys India Pvt. Ltd. (Currently Concentrix India Ltd.) Gurugram. Troubleshooting on all the Enterprise Support cases Severity A, B, or C and on Premier Support Business Critical Cases• Educating customers regarding the RCA, resolutions and how they were achieved and also keeping them updated every day with technical aspects

    • Hcltech

      Jan 2021 - now
      Sccm senior specialist

      Working as SCCM Infra Admin with HCL Technologies, Lucknow for Pharma Project.•Administering SCCM Infra with 1 Primary Site, 2 Secondary Sites, 10 Management Point and 180 Distribution Points with 120K Client machines and 20K servers with respect to end user computing, Patch management, Client Remediation, Vulnerability Management, Change Management, Fault management, Root Cause Analysis, escalation handling, Team management.

  • Licenses & Certifications

    • Jcne+ rhce

      Jetking infotrain limited
      May 2014

    • Microsoft certified solutions associate (mcsa)

      Microsoft
      Feb 2020

    • Cource of computer concept

      National institute of electronics & information technology (nielit)
      Jul 2012

    • Microsoft certified solutions expert (mcse)

      Microsoft
      Feb 2020