Vinod Naini

Vinod naini

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location of Vinod NainiMumbai, Maharashtra, India
Phone number of Vinod Naini+91 xxxx xxxxx
Followers of Vinod Naini264 followers
  • Timeline

    Jan 2003 - Jul 2010

    AM - IT Operations

    3 Global Services
    Jul 2010 - Jul 2014

    Lead Analyst (Sr. Mgr) - Manager on Duty

    BA Continuum India Pvt Ltd
    Mumbai Area, India
    Current Company
    Jul 2014 - Dec 2019

    Senior Manager - Application Production Support

    BA Continnum India
  • About me

    AVP - IT Risk Mgmt at GBS

  • Education

    • University of mumbai

      1998 - 2002
      B.e electronics & telecommunications
  • Experience

    • 3 global services

      Jan 2003 - Jul 2010
      Am - it operations

      Responsibilities include overall support for Business Operations not restricted to smooth functioning of IT enviroment, Incident Management, Service Desk Support, etc

    • Ba continuum india pvt ltd

      Jul 2010 - Jul 2014

      Accountable for driving Severity 1 and 2 issues till closure for entire “Home Loans and LAS ” vertical of Bank of America.Take critical decisions and authorize changes to production systems on behalf of senior management.Create daily reports, Monthly incident, etc and various other reports.Take care of BACI risk controls, monthly team metric, operate as Team Lead for India MOD team. Accountable for driving Severity 1 and 2 issues till closure for entire “Home Loans and LAS ” vertical of Bank of America.Take critical decisions and authorize changes to production systems on behalf of senior management.Create daily reports, Monthly incident, etc and various other reports.

      • Lead Analyst (Sr. Mgr) - Manager on Duty

        Feb 2013 - Jul 2014
      • Sr. Analyst - Manager on Duty

        Jul 2010 - Jan 2013
    • Ba continnum india

      Jul 2014 - Dec 2019
      Senior manager - application production support

      Delivering real time Application Production Support and Stability for Business Support Systems ensuring smooth running of the Operations. Had been Mentoring and Guiding team of passionate engineers for providing appropriate triage and resolution services. Involves Planning, Root cause, Analysis of the Business Unit with US stakeholders.

  • Licenses & Certifications

    • Certified scrummaster

    • Cisco certified network professional (ccnp) – bsci / bcmsn

    • Ititl v3 certified

    • Certified in risk and information systems control™ (crisc)

      Isaca
      Feb 2023
      View certificate certificate