
Firas Alhammadi
Customer service support

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About me
Supply Chain Officer | Procurement expertise | Driving operational efficiency
Education

United Private School
2016 - 2017General diploma certificate
Muscat University
2017 - 2018Foundation degree Logistics with Supply Chain Management
Aston University
2018 - 2022Bachelor's degree Logistics with Supply Chain Management First Class HonoursTaking a bachelor degree in Logistics with supply chain management from Aston University in collaboration with Muscat University
Experience

Ooredoo Oman
Jul 2018 - Sept 2018Customer service supportWorked with surrounding departments to enhance customers experience. Updated standard operating procedures based on team feedback to aid learning while simultaneously reducing dependency on Team Specialists. Worked with quality assurance team to evaluate and ensure employees highest performance.

Muscat University
Jun 2019 - Nov 2019Digital and Social Media AssistantsWorked with global marketing agencies to conduct marketing campaign for the employer. Interacted with different stake holders and clients to boost the employers social interaction and increase audience interest towards the university.

Asyad Shipping
Oct 2020 - Sept 2021Supply Chain InternWorked with different teams (procurement, tendering, strategic sourcing and performance management). Responsible for the complete supply of three vessels requirements. Worked and built relations with different internal and external parties. Participated in different strategic projects to improve the department performance.

WAKUD
May 2022 - Apr 2023Supply Chain Officer
NESR
Apr 2023 - Mar 2024Supply Chain OfficerGulf energy SAOG

Asyad Shipping
Mar 2024 - nowProcurement Officer
Licenses & Certifications
- View certificate

Project Management Foundations: Ethics
LinkedInJul 2023 - View certificate

Project Management Foundations: Budgets
LinkedInJul 2023 - View certificate

Project Management Foundations: Schedules
LinkedInJul 2023 - View certificate

Data Analyst
DotnxtJan 2023 - View certificate

Business Analytics with Excel
SimplilearnNov 2022 - View certificate

Project Management Foundations: Requirements
LinkedInJul 2023 
OAB innovation hub
Oman Arab BankApr 2021- View certificate

Project Management Foundations: Teams
LinkedInJul 2023 - View certificate

PMI Agile Certified Practitioner (PMI-ACP)
SimplilearnNov 2022 - View certificate

Project Management Foundations
LinkedInJul 2023
Honors & Awards
- Awarded to Firas AlhammadiExceptional efforts in university extracurricular activities Muscat University May 2022
- Awarded to Firas AlhammadiOutstanding Academic Performance Award Muscat University May 2022 Received the award for the outstanding performance and commitment to excellence by achieving a 4.0 GPA
- Awarded to Firas AlhammadiChairman of the Student advisory council Muscat University Oct 2021 Had the honors to be the Chairman of the Student advisory council for two academic years 2019-2021. Leading a team of 10 students who represent the students in front of the university's administration and ministry, and work with different parties to solve students issues.
- Awarded to Firas AlhammadiGold Award - Entrepreneurship: creativity and innovation bootcamp Muscat University Apr 2019 The team won the gold award by building the most unique and creative idea out of all the other teams
Volunteer Experience
Coordinator
Issued by MU Yusr Charity on Mar 2019
Associated with Firas AlhammadiVolunteer
Issued by Al Salam Charity on Feb 2018
Associated with Firas Alhammadi
Languages
- arArabic
- enEnglish
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