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Shahid Jan

Shahid Jan

Engineering Team-Leader

Followers of Shahid Jan18000 followers
location of Shahid JanDubai, United Arab Emirates

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  • Timeline

  • About me

    Technical Manager, Mobile Device Manufacturing, After-Sales Services, ESD Control Products & Services, || (Ex. Training and Technical Support @ HUAWEI Regional HQ, NOKIA/hmd).

  • Education

    • AliGarh Institute of Technology

      2000 - 2003
      Associate Engineering Diploma Electronic

      Activities and Societies: Class Representative

  • Experience

    • Mobile Zone (Pvt) Ltd.

      Aug 2003 - Feb 2007
      Engineering Team-Leader

      To Lead, Nokia service team, both for HW & SW activities.To Make effective, Nokia Standard Repair Processes.To Control, Total Turn-Around-Time (TAT).To Make effective, ESD Control Program.To Conduct, Technical/operational Training.MR in ISO certification, Process/requirement (ISO 9000/2000 and ISO 14001 Standard).

    • Nokia

      Mar 2007 - Nov 2013
      Manager Technical Support

      Repair Quality and Productivity.Technical and Operational Trainings.Team Leadership.Establish an ESD Control Program.

    • Axiom Telecom

      Jun 2014 - Jun 2019
      Technical Trainer (Huawei, Nokia-hmd)

      Online & Onsite training for HUAWEI products and services.Online & Onsite training for Nokia (HMD) products and services.More than 800 online training sessions. More than 500 training topics.More than 1500 hours of online training. More than 500 hours of onsite training.More than 15000 attendees, 100+ service partners, covering 80+ countries. Average training feedback 93%.

    • Huawei

      Jan 2020 - Apr 2021
      Service Trainings HUAWEI-MEA

    • TOS-Bridge (SMC-Pvt) Ltd.

      Jun 2021 - now
      Services Consultant

  • Licenses & Certifications