Allison White

Experience

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  William & Mary

  May 2013 - May 2015

  • Conducted a review of philosophical and theological reflections on secularity and objectivity in the modern age as they apply to the discipline of Sociology and to William and Mary’s Sociology department• Blogged throughout the research to share reflections on the research process; blog posts viewable at http://ccsummerresearch.blogs.wm.edu/author/amgrady/ • Wrote a research paper evaluating the relevant scholarship and its pragmatic value for pedagogical methodology in William and Mary’s Sociology department Show less

  • Group Fitness Instructor

    May 2013 - May 2015

  • Research Assistant

    May 2013 - Aug 2013
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  The Clapham Group

  May 2014 - Aug 2014

  Intern

  • Enhanced and built out database cataloguing brands’ engagements with causes; secured web host for database to make it visible to clients; built comprehensive guide for future employees to add to the database• Edited and enhanced visual presentation of pitch decks sent to potential film investors • Researched potential clients’ past engagements with causes and created digestible visual reports• Conducted case study on critiques of movie, Noah; provided marketing advice to producers of a film that could face similar criticism Show less

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  Gold's Gym

  May 2014 - Jun 2017

  Group Fitness Instructor

  Planned and taught BodyPump and cycle classes in Golds Gyms across the DC-metro area. Provided modifications for participants with different levels of fitness and physical limitations.

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  Deloitte

  Jul 2015 - Sept 2019

  • Scoped the design work stream of each project and selected appropriate methodology by balancing the project's desired outcomes, budget, and technical constraints • Led a team conducting user research through interviews and workshop facilitation to understand current state roles, processes, goals, needs, and pain points• Guided team in synthesizing research findings into personas, blueprints, and insights to frame the problem• Facilitated workshops with stakeholders to imagine the future state. Communicated that future state through user flows, information architecture, and low fidelity wireframes • Guided team in refining the solution through high fidelity, interactive wireframes, incorporating clients’ branding and design principles • Presented design concepts and negotiated with stakeholders to arrive at a design that supported business, user and technology goals• Established effective workflows with cross-functional team members including project managers, developers, data scientists, product owners, scrum masters, and strategy consultants• Provided mentorship to 30 members of a quickly growing design team. Delivered trainings on graphic facilitation, design thinking, research synthesis, data visualization best practices, and design systems Show less I supported the design of an enterprise roadmap for a civilian agency, as well as the development of materials for five client facilitated sessions that brought together 50+ of the agency's top senior leaders to reach consensus on the enterprise roadmap. I also contributed to the story and design of decks used to socialize drafts of the roadmap and an initial implementation vision. Additionally, I played a major role in the visioning, design, and refinement of a concept diagram and employee vignettes used to communicate the future state vision to agency employees, congress, and the general public. Show less

  • Senior UX Design Consultant - Strategy and Analytics

    Aug 2019 - Sept 2019

  • UX Design Consultant - InsightStudio

    Mar 2016 - Aug 2019

  • Business Analyst - Strategy and Operations

    Jul 2015 - Mar 2016
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  The Center for Advanced Hindsight at Duke University

  Sept 2019 - Apr 2022

  • Led research projects with FinTechs. Worked directly with product managers, product designers, and data scientists at these FinTechs to contextualize research plan and methods to align with existing product strategy, information architecture, and design systems. • Designed and executed research plans, leveraging both qualitative and quantitative methods to understand users' needs, as well as how to drive engagement and behavior change. Framed the problem, prototyped and concept tested solutions, and ran in-app experiments.• Translated behavioral science to non-academic audiences, with an emphasis on how research findings contributed to problem framing or possible product solutions. • Planned and facilitated workshops, both in-person and virtually, to teach partner organizations how to apply behavioral science to drive behavior change in their products. • Served as the user experience subject matter expert to 30+ behavioral science colleagues, both through the creation and delivery of trainings, and through mentorship and speaking into project work. • Wrote popular press articles to share research findings, as well as to translate behavioral science concepts to real world contexts and current events. Show less

  • Senior Behavioral Researcher

    Mar 2022 - Apr 2022

  • Behavioral Researcher

    Sept 2019 - Mar 2022
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  Irrational Labs

  Apr 2021 - Dec 2021

  Behavioral Scientist

  • Audited clients' current state customer journeys to identify candidate bottlenecks for performing desired behaviors• Brainstormed, mocked up, and provided implementation recommendations for methods to increase customers' motivation to perform desired behaviors, rooted in behavioral science research• Mentored clients in how to leverage behavioral science methods, including behavioral mapping, survey design, experiment design, and how to move from concept pre-tests to product• Authored blog posts to summarize academic papers' implications for product and service design Show less

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  Humu, a Perceptyx Company

  Apr 2022 - Jun 2023

  As part of the product organization, I provide research-backed recommendations to drive behavioral change for our users. • Perform qualitative and quantitative research to inform product design and content. This has primarily been qualitative, through in-depth interviews and contextual inquiry.• Identify and highlight findings from the existing body of academic psychology research to inform product design and content. In other words, I perform literature reviews and make docs or decks to explain the implications of existing research on how we ought to design new features, or frame UI copy, to drive behavior change.• Provide feedback directly to product managers on requirements for upcoming projects. Feedback often has to do with framing, mental models, or choice architecture.• Provide feedback directly to product designers on draft mocks; specifically, on whether the decision-making environment is driving the kinds of user behaviors we’re hoping for.• Ahead of new feature launches, educate sales and customer success on the how exactly science is baked into the feature. Show less

  • Senior Behavioral Scientist

    Mar 2023 - Jun 2023

  • Behavioral Scientist

    Apr 2022 - Mar 2023
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  Atlassian

  Sept 2023 - now

  Distributed Work Intervention Lead - Team Anywhere Lab

  I design and run experiments to uncover the work practices that enable distributed teams to thrive.