Walter Zhang

Walter Zhang

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location of Walter ZhangJing'an District, Shanghai, China

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  • Timeline

  • About me

    Senior Manager, Continuous Improvement and Sales & Commercial Excellence at Johnson Controls at Johnson Controls

  • Education

    • University of Chinese Academy of Sciences

      2001 - 2004
      Master's degree Electrical and Electronics Engineering
    • Fudan University

      1997 - 2001
      Bachelor of Applied Science (B.A.Sc.) Applied Physics (Lighting and Illumination)
  • Experience

    • GE Corporate (GE China Co., Ltd)

      Mar 2004 - Nov 2008

      • Led NPI project review by partnering with Licensee of suppliers management for small appliance• Set up working process to ensure the consistent GE product quality in small appliance• Led Six Sigma & Reliability Engineering methodology across the organization for consumer electronics products by supplier training & project mentoring • Accomplished multiple key NPI and TCO sourced projects for lighting fluorescent with successfully on time delivery and target achievement for global market • Scoped new TCO (Total Cost Out) opportunities to identify all CFL 2nd source projects for the coming year with annual benefit planning and led team to achieve operation plan • Worked closely with global technology team and partnered with sourcing and quality organizations in driving NPI and TCO sourced programs in lighting

      • Lead Technical Program Manager, Six Sigma Black Belt

        Jan 2008 - Nov 2008
      • Technical Program Manager & CFL TCO Leader

        Mar 2004 - Jan 2008
    • Johnson Controls

      Dec 2008 - now
      Senior Manager, Continuous Improvement and Sales & Commercial Excellence at Johnson Controls

      • Built up continuous improvement framework/process/metrics systematically for all lines of business and geographic regions to drive implementation in align with China growth strategies• Led continuous improvement team to identify and drive projects to improvement business performance in 40+ branch offices geographically and lines of businesses • Led continuous improvement projects via Six Sigma, Lean and Best Business Practice methodology to drive standardization, simplification and process efficiency across function teams including Finance, Procurement, HR• Organized and delivered training and coaching sessions to improve continuous improvement awareness and capability in organization• Adopted McKinsey RTS methodology and process to manage initiative projects in JCI Transformation program in China• Facilitated and supported workstream leaders and business team to build up Transformation business case and managed progress in China• Led SEI (Sales Excellence Initiative program) with collaboration of all the business and function team to build up sales process, management discipline and change management to accelerate sales growth • Led CRM program (Salesforce.com) with whole program lifecycle in design, deployment, operation and improvement by building up process, discipline, standardized toolset and review cadence for different levels in sales organization• Performed business analytics on CRM database for top management strategic review and drove local branch operation performance• Drove sales pipeline and order secured growth, margin expansion to deliver China annual operating plan• Managed commercial initiatives and projects of sales capacity and capability development, sales effectiveness management, target setting and sales incentive plan deployment, customer satisfaction program • Led cross-selling program following Corporate Merge strategy to achieve planned target Show less

  • Licenses & Certifications

    • Six Sigma Black Belt

      GE
    • Reliability Practitioner

      GE