Ilias Kokkalis

Experience

• 

  Ministry of Culture, Education and Religion, Greece

  Jun 2004 - Apr 2008

  Ministry officer in the department of prehistoric and classical antiquities

   Agency activities management, providing health care, education, cultural and other social services. Public service and general activities management.

• 

  Athens 2004

  Aug 2004 - Sept 2004

  Spectator service coordinator at Olympic and Special Olympic Games of Greece

   Volunteer training, briefing and supervision. Conflict management and incidence escalation.

• 

  Agency Promotion of Greek Culture S.A.

  Oct 2005 - Dec 2005

  Assistant manager

   Exhibitions and conference planning and management.

• 

  Anodos Educational Center

  Nov 2007 - May 2015

  Manager and owner

   Assistant General Manager. Curriculum Coordinator. Communication and social media promotion management. Assistant Math teacher. Specialized math textbook author (age 12 to 14). Accounting operations.

• 

  FOCUS FINANCIAL SERVICES Α.Ε.

  Jan 2008 - Jun 2008

  Call Center Agent

   Locating and contacting debtors in order to pay their obligations in full or through settlement. Financial services.

• 

  KTEL C. ATTIKIS S.A.

  May 2009 - Dec 2009

  Auditor - Mystery Customer

   Staff, facilities, service quality evaluation and reporting.

• 

  Hellenic Army

  Aug 2009 - May 2010

  Radar and Firing control operator

   Militarie Service Communication Operator. Military Service.

• 

  KTEL C. ATTIKIS S.A.

  Jun 2011 - May 2016

  Customer Service Supervisor

   Business and management consultancy. Passenger service and quality evaluation. Staff and infrastructure report evaluation. Marketing and communication consultancy. Crowd management, specialty in immigrant transportation.

• 

  Olatafrontistiria.gr

  Nov 2012 - Dec 2015

  Manager and owner

   Sales management. Website design and implementation. Content management. Marketing and communication management.

• 

  Profile Software

  Sept 2017 - now

  Crystal Reports, VB6,C#, .NET Visual Studio,T-SQL, Store Procedures ,DevExpress, WinForms

  • Team Lead

    Sept 2023 - now

  • Software Engineer

    Sept 2017 - now