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Kagiso Monyadzwe

Kagiso Monyadzwe

Hardware and Support Technician

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location of Kagiso MonyadzweBotswana

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  • Timeline

  • About me

    MSc in Computer Systems Management| Hardware and ICT support technician|Lenovo Certified| Microsoft 365 Certificate| Fortinet Security Associate| Lenovo Customer Care|

  • Education

    • Botho University

      2011 - 2015

    • Botho University

      2021 -
      MSc in Copmuter Systems Management

    • Botho University

      2021 - 2022
      Master of Science in Computer Systems Management Computer Science Merit

    • Botho University

      2011 - 2015
      BSc in Computing (specialization in software engineering)

  • Experience

    • RA CONSULTING SERVICES LIMITED

      Mar 2016 - Jan 2019
      Hardware and Support Technician

    • Freyssinet

      Jan 2019 - Nov 2019
      Trainee Quality Assurance

      - Ensure the various activities are done to the best level there is.-To work closely with management with any task relating to quality checks.

    • Minergy Ltd

      Oct 2020 - now
      IT and Weighbridge Operator/Officer

      -Responsible for diagnosing Hardware and IT-related faults in the weighbridge-Customer relations and coal management

  • Licenses & Certifications

    • Lenovo Customer Service Level One(RWSW101)

      Lenovo
      Nov 2018

    • Operating System Recovery(RWSW207)

      Lenovo
      Oct 2018

    • Administering Office 365 for Small Businesses

      Microsoft
      Feb 2020

    • NSE1 -The Threat Landscape

      Fortinet
      Jun 2020

    • Memory Module Best Practice

      Lenovo
      Oct 2018

    • Technical Support Fundamentals

      Google
      Jun 2020

    • Handling Difficult Customers(RWSW102)

      Lenovo
      Oct 2018