Aya Amr

Experience

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  QNB Group

  Jul 2018 - Aug 2018

  Customer Service Intern

  -Open all types of accounts (current, savings, time deposit, savingcertificates).-Presents funds received from customers to the Teller for deposit &obtain receipt for customer-Helps customer complete any application, receiving complaints fromcustomers & register them & deliver it to the concern person.

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  PETROJET

  Aug 2019 - Oct 2019

  Audit Intern

  -Setup and conducts audits of data processing systems applications tosafeguard assets, ensure accuracy of data, and promote operationalefficiency (by using both Excel and SAP) .-Audit financial records to define tax liability. Review information gatheredfrom taxpayer,

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  Acquaint Communications

  Mar 2021 - now

  Community Manager

  · Develop & Present monthly reports to clients (Social listening, Sentiments, Competitor reports, Performance, Yearly reports, and SWOT analysis).· Participate with the business developer in having a social media assessment for the proposed clients · Tracking and Training accounts for interns and junior level· Internal audit to track clients' goals and strategy.· Provides analysis and recommendations to the marketing and communications team.· Research the market to identify new opportunities.· Stay up-to-date with digital technology trends· Reply, interact and answer all inquiries online for all clients· Maintain Relationship with customers through-out engagement with aligning to brand goals· Schedule and publishing clients' calendars on different social media channels.· Communicate with the client to make sure of the right info regarding Show less

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  JRNY

  Nov 2022 - Dec 2022

  Communications Project Manager (Coordinator)

  -Prepare a to-do list with all sub- tasks performed by internsand follow up on them daily.-Attend meetings with the client and having notes-Coordinate the communications with participants acrossall stages from outreach to evaluation.-Gather the relevant data for the participant booklet.-Ensure all forms of evaluation are sent on time and gatherthe data from it.-Ensure all reminder s are sent on time and follow up ontheir progress.-Follow up on the performance of the communication &research interns.-Ensure participants ' databases are updated as required ona daily basis. Show less