Haidy Adel

Experience

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  Bank masr

  Jul 2018 - Aug 2018

  Internship Trainee
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  Laplage

  Feb 2019 - May 2019

  Real Estate Sales Agent
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  Medical center

  Jun 2019 - Jun 2019

  Administration
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  Star of egypt

  Jul 2019 - Jun 2020

  Tour Operator
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  Egyptian travel service

  Feb 2020 - Jun 2020

  Tour Operator
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  Delivery Hero

  Jun 2020 - Apr 2022

  Logistics Specialist

  • Strategically plan and manage logistics, warehouse, transportation, and customer services• Direct, optimize and coordinate full order cycle• Liaise and negotiate with suppliers, manufacturers, retailers, and consumers• Keep track of quality, quantity, stock levels, delivery times, transport costs, and efficiency• Arrange warehouse, catalog goods, plan routes, and process shipments• Resolve any arising problems or complaints• Supervise, coach, and train warehouse workforce• Meet cost, productivity, accuracy, and timeliness targets• Maintain metrics and analyze data to assess performance and implement improvements• Comply with laws, regulations, and ISO requirements Show less

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  TFK

  Apr 2022 - Nov 2023

  3PL Performance-Lead

  • Create and implement best practice logistics principles, policies, and processes across the organization to improve operational and financial performance and identify all customer requirements regarding contract renewal or new ones. • Monitor quality for each service provider, check quantity and share percentage, delivery times SLA, and transport costs. • Negotiate rates and contracts with logistics providers.• Create a Dashboard and Develop reports to perform Data analysis of the collected data. • Analyze all missed orders to know the root causes and put the action plans to improve the process.• Follow up with partners on the Service level agreement with daily and weekly reports for the pending orders with aging.• Understand and resolve 3PLs issues by working with internal and external teams• Prepare accounts status reports Daily, Weekly, and Monthly basis • Handling and following up on daily issues between partner, customer, and operation teams• Performance management of 3PL partner and ensure improvement of daily performance.• Responsible for reviewing and validating 3PL Monthly invoices, communication of invoices amounts & approvals to finance team for payments release. • Implementing and suggesting cost reduction activities for both parties.• Managing the Operations and additional services with the brands with coordination with operations, finance, commercial, fashion, and the brand itself.• Checking the brands' orders performance, invoicing, and tracking. Show less

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  Up-Fuse

  Nov 2023 - May 2024

  Operations Manager

  • Lead and manage day-to-day operations to meet organizational goals and objectives.• Financial Oversight Oversaw 3PL partner performance and monthly sales to validate monthly invoices, ensuring timely payments and suggesting cost reduction strategies.• Identify and implement operational efficiencies to enhance productivity and reduce costs.• Collaborate with various departments to streamline processes and improve overall performance.• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.• Develop and implement policies and procedures to ensure compliance and consistency.• Build and maintain strong relationships with internal teams and external partners.• Drive a culture of continuous improvement and innovation within the operations team.• Provide leadership, guidance, and support to the operations staff.• Manage and lead a high-performing retail team to achieve sales targets and customer satisfaction goals.• Develop and implement strategies to enhance the customer shopping experience.• Monitor and analyze sales performance, inventory levels, and other key metrics.• Create and maintain visually appealing merchandise displays.• Train and develop retail staff to deliver excellent customer service.• Ensure compliance with company policies, procedures, and standards.• Collaborate with marketing teams to implement promotions and events.• Handle customer inquiries, concerns, and complaints in a timely and effective manner. Show less

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  Efreshli

  May 2024 - now

  Category Manager

  • Develop and execute comprehensive category management and procurement strategies based on market insights, ensuring optimal purchasing decisions and cost efficiencies. • Build and maintain strong relationships with suppliers, negotiating contracts, terms, and pricing to secure favorable agreements and support profitability. • Ensure timely delivery of goods and services by actively tracking orders and coordinating with suppliers to meet demand and maintain inventory levels. • Conduct in-depth market research to identify new business opportunities and stay ahead of industry trends, guiding category planning and assortment. • Manage procurement budgets and expenditures, regularly analyzing costs and performance to implement cost-saving initiatives without compromising quality. • Proactively identify and mitigate supply chain and procurement risks to maintain a resilient and reliable supply base. • Collaborate closely with finance, operations, and production teams to align category strategies with overall business objectives. • Develop and implement effective client acquisition and retention strategies, enhancing business growth and building long-term partnerships. • Design and execute sales strategies that meet and exceed revenue targets, supporting category expansion and product launches. • Craft persuasive business proposals and lead presentations to prospective clients, showcasing the value of product offerings. • Build a robust industry network and manage strategic partnerships and alliances that drive category growth and brand presence. • Work cross-functionally with marketing, product development, and customer service teams to ensure alignment, support business development, and drive customer satisfy Show less