Eric Chu

Experience

• 

  Optus

  Jan 1999 - Jan 2000

  Customer Fault Management

  Technical Support for HFC network for Telephony, cable internet and TV.

• 

  Hewlett-Packard

  Jan 2000 - Jan 2003

  Software Support

  Trainer Business Support - Sydney

• 

  IT Boutique, technical training

  Jun 2003 - Apr 2005

  Technical Trainer, consultant

  MCT - Microsoft Certified TrainerCCI - Citrix Certified Instructor

• 

  Fast Lane Australia

  Apr 2005 - Jun 2012

  Identify sales leads, pitch services to new clients and maintain a good working relationship with new contacts. Responsible for the day to day IT requirements of the company such as user management, trouble shooting, help and advice. Maintaining desktop applications, local area networks, IT security and telecommunications.

  • Business Development Manager

    Jul 2008 - Jun 2012

  • IT Manager

    Apr 2005 - Jul 2008
• 

  Fast Lane Asia Pacific

  Jun 2012 - Jan 2016

  IT Manager, Strategic Alliance Manager - Asia Pacific

  Responsible for driving and managing various relationships for Fast Lane Asia Pacific. Key job responsibilities include working with various functional areas such as sales, vendor management, analytics, finance and compliance to manage and own the day-to-day aspects of building profitable alliances.

• 

  IT Learning Solution (Australia) Pty Ltd.

  Jan 2016 - May 2017

  Solutions Delivery Manager

  IT Learning Solution, part of the worldwide Fast Lane Group specializes in high-end technology and business training and consulting. We offer complete, authorized training solutions for leading technology vendors, including Cisco, Microsoft, NetApp, VMware, AWS, Symantec, Veritas and other major technology providers. In addition to those vendor’s standard curricula, IT Learning Solution also develops advanced technology and sales courses. Our technical experts have real-world experience plus access to authorized vendor content and our advanced labs provide a first-rate training experience that raises the bar for training quality.IT Learning Solution is represented worldwide in more than 60 countries with subsidiaries in all regions. The firm’s head offices are in Berlin, Cary/NC, San Jose de Costa Rica, Ljubljana, St. Petersburg, Singapore, Sydney, Bangalore, Peking and Johannesburg. Show less

• 

  Digital Revolver

  May 2017 - Dec 2019

  Chief Technology Officer

  Digital Revolver will help you build your high-end technology career, we offer authorized online learning solutions for leading technology vendors like Cisco, Microsoft, NetApp, Veritas and many more! Our mission is to help round-out and enhance your skills.

• 

  Commonwealth Bank

  Dec 2019 - now

  As part of the Digital Banking portfolio, my role as Product Owner is to streamline the execution of program priorities for the Open Banking Program, leveraging Agile principles and tools. As part of the Digital Banking portfolio, my role as Infrastructure Project Manager is to deliver key strategic platforms and services to the Open Banking project, leveraging Agile principles and tools.

  • Senior Product Owner

    Aug 2024 - now

  • Product Owner

    Jan 2022 - Oct 2024

  • Project Manager

    Dec 2019 - Jan 2022