Akbar Shafiq

Experience

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  Levi Strauss & Co.

  Nov 2007 - Mar 2009

  Store Leader

  Responsibilities:• Managing and motivating a team to increase sales and ensure efficiency.• Managing stock levels and making key decisions about stock control.• Analyzing sales figures and forecasting future sales volumes to maximize profits.• Analyzing and interpreting trends to facilitate planning.• Using Different Marketing tools to promote the products• Using information technology to record sales figures and for dataanalysis.• Dealing with staffing issues interviewing potential staff conducting appraisals and performance reviews and providing or organizing training and development.• Ensuring standards for quality, customer services, health and safety are met.• Resolving health and safety, legal and security issues.• Responding to customer complaints and comments.• Organizing special promotions, displays and events.• Finding new ways to improve sales, and meeting customer demand.• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and keeping in view the trends that competitors are following. Show less

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  Generation

  Mar 2009 - Jul 2011

  National Retail Operations Manager

  • To supervise the existing stores nationwide.• Open 3 new stores within 2010 & 2011 in 3 major cities i.e. Lahore, Karachi and Faisalabad• Meet contractors, merchandisers and factories for purchases and productions• Implement the retail SOP’s• Ensure high standards of Customer Services• Use marketing tools to promote the brand and to increase the sales• Analyzing sales figures and forecasting future sales volumes to maximize profits.• Organizing special promotions, displays and events.• Finding new ways to improve sales, and meeting customer demand.• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and keeping in view the trends that competitors are followingAchievements:• Won Lux style best selling retail brand of the year in 2009• Nominated best selling retail brand of the year in 2010• Successfully implemented the Retail SOP’s Show less

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  Gul Ahmed Textile Mills Limited

  Jul 2011 - May 2014

  Area Manager North

  Looking After the retails of north region

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  Cross Stitch

  May 2014 - Aug 2016

  Head Of Retail

  • Retail Strategist, Developed Retail Strategies to maximize the output within available resources• Developed and headed Supply chain audit and Retail Operations Development• Plan, develop, organize, direct, manage and evaluate the personnel, operations and budget of the company• Lead and managed production planning, forecasting and sourcing, purchasing, inventory control, warehousing, transportation and other areas that required to Develop analytics, systems and data management• Product development, sales analysis, category analysis & sales to issue ratios were developed• Close coordination with head of department, member of product council meetings• Looking after the sales of the retail network and expansion nation wide• Bringing the latest trends to the high street at affordable prices.• Recruiting, training, appraising and supervising staff.• Taking the time to coach colleagues by example every day, on and off the shop floor.• Maintaining awareness of market trends in the retail industry, and monitoring what local competitors are doing.• Ensuring the necessary health and safety checks are completed daily.• Analyzing sales figures and forecasting future sales volumes to maximize profits.• Responding to customer complaints and comments.• Making sure the right things are being done, by the right people, at the right time and in the right way. Show less

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  Colours, Little Junior, Mac & Hac

  Jan 2017 - Jan 2017

  Head Of Retail Operations & Sales

  Retail Strategist, Develope Retail Strategies to maximize the output within available resources Develope and head Supply chain audit and Retail Operations Development Plan, develop, organize, direct, manage and evaluate the personnel, operations and budget of the company Lead and managed production planning, forecasting and sourcing, purchasing, inventory control, warehousing,transportation and other areas that required to Develop analytics, systems and data management Product development, sales analysis, category analysis & sales to issue ratios were developed Close coordination with head of department, member of product council meetings Look after the sales of the retail network and expansion nation wide Bring the latest trendsto the high street at affordable prices. Recruite, train, appraise and supervise staff. Take the time to coach colleagues by example every day, on and off the shop floor. Maintain awareness of market trends in the retail industry, and monitoring what local competitors are doing. Ensure the necessary health and safety checks are completed daily. Analyze sales figures and forecasting future sales volumes to maximize profits. Respond to customer complaints and comments. Make sure the right things are being done, by the right people, at the right time and in the right direction Show less

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  House Of Charizma

  Feb 2017 - Jul 2023

  • COO Retail House Of Charizma

    Feb 2021 - Jul 2023

  • Head Of Retail Operations

    Feb 2017 - Feb 2021
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  Dhanak

  Aug 2023 - now

  Chief Operating Officer