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Michael Mouton

Michael Mouton

AVP-Senior Analyst Controls & Compliance Oversight

Followers of Michael Mouton522 followers
location of Michael MoutonSan Francisco Bay Area

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  • Timeline

  • About me

    Licensed Esthetician

  • Education

    • University of Phoenix

      -
      Business Administration and Management

    • San Francisco Institute of Esthetics and Cosmetology

      2014 - 2014
      Esthetics Program Professional License Completed 600 hours of the Esthetics program to become a licensed Esthetician

      • Proficient in 30, 60 and 90 minute facials to include skin analysis, electrical modalities, and chemical exfoliation and specialty masks.• Experience with body, hand and eye treatments utilizing scrubs and thermal body treatments.• Fully trained and proficient in waxing the face and body using soft and hard waxes.• Continuing education and training through Dermalogica and The International Dermal Institute-IDI.• Dermalogica Expert• Member of Student Council and Social… Show more • Proficient in 30, 60 and 90 minute facials to include skin analysis, electrical modalities, and chemical exfoliation and specialty masks.• Experience with body, hand and eye treatments utilizing scrubs and thermal body treatments.• Fully trained and proficient in waxing the face and body using soft and hard waxes.• Continuing education and training through Dermalogica and The International Dermal Institute-IDI.• Dermalogica Expert• Member of Student Council and Social Media Clubs. Participated in annual fundraising event. (Brought in largest donation for raffle) • High percentage of take home to total sales 73.83%, average units per client 2.• Participated and won Dermalogica Caper (sales contest), an all expense trip to Dermalogica headquarters in Los Angeles, and spent time with the founder Jane Wurwand. Show less

  • Experience

    • Bank of America

      Feb 1987 - Dec 2013
      AVP-Senior Analyst Controls & Compliance Oversight

      AVP-Sr. Analyst – Apps Programming, Controls and Compliance Oversight Merchant Services Technology – MyWork• Business Continuity Disaster Recovery testing. Coordinated multiple DR exercises within Merchant Services that included 40 plus applications. • LDRPS support and point of contact for Merchant Services, over 40 plans.• Merchant SPOC, to support divestiture activities. Provision and de-provision access to/from applications, platforms, servers and equipment.• Ongoing compliance activities to include, daily access and weekly server control audits. • Provide support for Internal/External Audits. (PCI, Ernst & Young)• Rehosting Support - provide file transfer support and perform access audits. • SharePoint Administrator for Merchant Services.AVP-Sr. Analyst Help Desk Merchant Services Vendor Support – MyWork• Key player in creating and developing new department, Merchant Services Production Support.• Facilitate and track production break/fix issues through to resolution.• Provide 24-hour support for the Lines of Business.• Created multiple tools for streamlining communications between business partners.• Vendor Management managing daily production issues.AVP-Sr. Business Analyst Retail Deposit Systems – Concord CA• Researched and responded to second level inquires regarding Deposit Systems functionality.• Team participant on various projects. • Quality Control Analyst/Testing. • Assisted in completing Business Functional and Technical Requirements. AVP-Team Lead Manager National HelpLine - Concord CA• Managed and supervised a team of 15 associates at National HelpLine. • Responsible for performance, coaching, counseling and salary reviews. • Direct workflow, appointments and vacation schedule. • Participate in review of all legacy policy changes as they pertain to model environment.• Conducted staff meetings, and training sessions for consultants.• Assist senior consultants with questions and issues that arise. Show less

    • Skin by Michael

      Jun 2014 - now
      Esthetician/Owner

    • Massage Envy Spa Lamorinda

      Nov 2014 - Jul 2016
      Lead Esthetician

    • Aqua Salon and Spa

      Feb 2015 - Jul 2016
      Lead Esthetician

    • San Francisco Institute of Esthetics and Cosmetology

      Jul 2016 - now
      Esthetics Learning Leader/Licensed Esthetician-Dermalogica Expert-Oncology Trained

  • Licenses & Certifications

    • Oncology Trained Esthetician

      Oncology Spa Solutions

    • Oncology Trained Esthetician

      Oncology Spa Solutions
      Oct 2019

    • Bio-Therapeutic Advanced Level Certification

      Bio-Therapeutic
      Mar 2019

    • Body Treatment Trained

      Repechage - Beauty from the Sea
      Jan 2019

    • Dermalogica Expert

      Dermalogica
      Dec 2014

  • Volunteer Experience

    • Fundraiser Volunteer

      Issued by Paul Mitchell on Jul 2016
      Paul MitchellAssociated with Michael Mouton