Shellye Deeken

Experience

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  Enterprise Rent-A-Car

  Jul 2011 - Jul 2015

  Branch Manager

  -Started as a Management Trainee in Columbia, MO July 2011 -Promoted to Management Assistant in Columbia, MO- March 2012 -Promoted to Assistant Manager in Wichita, KS- May 2012 · Increased Customer Service score from a 80 to 84· Averaged 26.4% Branch Growth· Managed 5 employees· Responsible for motivating and generating sales · Top Assistant Manager 5 months consequently -Promoted to Branch Manager in Columbia, MO –January 2013 · Increased Customer Service score from a 75 to 86.· Averaged 8% Branch Growth· Average fleet size of 200 cars· Managed 16 employees · Top 3 Ranked Branch in Marketing · Increased Corporate Business by 10%· Infuse great culture in branch by positively motivating employees and by setting competitive goals.-Relocated to Oklahoma City – Management Assistant –December 2014-Promoted to Assistant Manager in Edmond, OK- April 2015 · Increased Customer Service score from an 85 to 89.· Averaged 10% Branch Growth· Average fleet size of 350 cars· Managed 16 employees-Participated in the United Way Foundation Committee-Participated in intensive on-site training program focused of product knowledge and competitive advantages-Established strong customer relationships to develop trust and repeat business-Analyzed profit and loss statements of branch to achieve branch growth goals-Utilized problem solving techniques to resolve customer concerns Show less

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  Target

  Aug 2015 - Apr 2017

  Executive Team Leader

  -Successfully removed T1397 from the Red Store List-Food Safety 90.25 YTD (Green) -Improved Operation Score from Number 64 in the Group to Number 16 YTD· Backroom Location Accuracy at 97.62 YTD (Green)· Transitions Set On Time at 97.47 YTD (Green)· CAF at 99.07 YTD (Green)-Led the New Grocery Operating Plan-Assessed and hired top talent for employment as team members and team leaders.-Evaluated performance results, and develop and implement action plans to achieve individual and team performance goals.-Prioritized and managed efficiency and improvement in the profit formula that impact total store profitability and company Earnings before Interest and Taxes.-Developed and implemented strategies to maximize service levels, manage payroll, and maintain expense control. -Created weekly, monthly, and annual goals and strategic plans.-Managed 50 Team Members -Responsible for promoting Team Members to Team Leads Show less

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  Randstad USA

  Apr 2017 - Feb 2019

  Staffing Consultant

  -Managed all phases of the recruitment and hiring process · Interviewed, hired and trained employees · Oversaw all termination process. · Developed policies and procedures pertaining to business practices, benefits and ethics · Utilized FieldGlass, IQ Navigator, Beeline, Hire Right, and Peoplenet to effectively manage candidate submittals, interviews, and offers· Operated the Local Randstad Facebook page. -Effectively worked with hiring managers to develop new hiring strategies. · Created position descriptions consistent with corporate culture and job accountabilities · Created HR programs for clients, while helping them implement the program in the company.· Worked with hiring managers on hourly wages, to keep them competitive in their industry, while still staying in budget. -Handled weekly payroll for over 40+ employees· Monitored and addressed time sheets using payroll applications. · Acted as liaison with employers and applicants/employees, addressing various payroll issues and HR concerns -Retained business with all existing and new clients to generate growth and capitalize on current market share. -Wrote, negotiated, and established markup rates, conversion fees, direct hire fees, hold harmless agreements, etc for each contract and new client.-Traveled as requested by companies to refine positions and conduct work site evaluations. -Supported a wide variety of industries including but not limited to: Manufacturing, Light Industrial, Healthcare, Retail, I.T., Customer Service, Office & Administration, and Financial & Accounting. Show less

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  Miller, Bales & Company, P.C.

  Jan 2020 - Feb 2022

  Payroll Processor
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  Veterans United Home Loans

  Mar 2022 - Feb 2023

  Home Buying Concierge
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  Estes & Associates PC

  Feb 2023 - Feb 2024

  Payroll Manager

  -Manage the payroll process for 200+ Clients nationwide, including the calculation, preparation, and distribution of employee paychecks-Ensure accurate and timely processing of payroll transactions, including new hires, terminations, salary changes, and deductions-Maintain payroll records and ensure compliance with applicable laws and regulations-Reconcile payroll accounts and prepare and submit payroll tax returns-Respond to employee inquiries regarding payroll issues-Develop and implement payroll policies and procedures-Prepare reports for management on payroll costs, taxes, and other related topics-Maintain up-to-date knowledge of payroll laws and regulations-Coordinate with other departments to ensure accurate payroll processing-Develop and maintain positive relationships with employees and clients Show less

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  FlaktGroup SEMCO

  Feb 2024 - now

  Payroll Manager