Maria Koleva

Experience

• 

  Sofia Municipality

  Oct 2016 - Oct 2016

  Assistant to the Regional Electoral Commission

  Facilitate the work of the employees of the Regional Electoral Commission during the counting of the bulletins; dynamic work with over 1,000 RIC staff

• 

  Gurney's Newport Resort & Marina

  May 2017 - Oct 2018

  Server and Barista

  While working seasonally as a server at the Regent Lounge & Firepit in Gurneys Newport, my amazing team and I were covering company networking events of over 200 people, regular wedding parties and private VIP events. Extremely dynamic job, with standards to providing first class customer service and unique guest experience. Also, Barista at the charming Corso Coffee created by La Dolce Vita (LDV Group)

• 

  Seloto Nuts and Spices

  Dec 2018 - Aug 2019

  Co-Owner

  Seloto is a shop in downtown Sofia offering a variety of nuts, spices and jams.

• 

  DIGITALL

  Jan 2020 - Sept 2022

  Marketing Data Analyst

  - Working with BI Platform (Datorama), a SaaS Platform- Proficient in Data Visualization- Demonstrating a deep understanding of the data model and entity connections.- Generating reports through analysis and delivering them to clients.- Creating detailed Jira descriptions regarding Tier 2 bugs that are observed within the Platform- Engaging in daily client communication through email- Strategizing and prioritizing daily tasks to meet stringent deadlines- Developing custom formulas using JavaScript, SQL, and Python to meet client-specific requirements- Applying strong analytical skills on a daily basis- Utilizing MS Excel for data analysis, including various formulas and pivot tables Show less

• 

  Salesforce

  Sept 2022 - now

  - Handling HTTPS calls using Postman for testing and integration purposes- Authoring and executing bulk action scripts in Python to streamline operations- Proficiently troubleshooting data connections and issues related to S3, Azure, and other technical vendors, ensuring seamless functionality within the BI tool- Mentoring and coaching new engineers- Data Visualizations

  • Senior Technical Support Engineer

    Aug 2024 - now

  • Technical Support Engineer

    Sept 2022 - Aug 2024