
Herb Chinzou

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About me
Deputy Team Manager at London Borough of Sutton
Education

Chartered Management Institute
2016 - 2017Diploma First Line Management
ILSA Independent College
1988 - 1989Pitman Examination Institute Book-Keping and Accounts AdvancedStudied Advanced Pitmans Book-keeping'A' Level Accounting

Brunel University
2001 - 2002Diploma Business Studies Business Administration and Management, General
Experience

Pelhams Limited Group
Jan 1990 - Dec 1997MAIN FUNCTION: Monitoring, co-ordinate and action systems so as to ensure that maximum return is achieved on the financial, material and Human resources within the branchRESPONSIBILITIES:Authorisation of credit proposalsStocking of items to sell as per market clientelePricing and controlling of stockResponding and attending to administrative work and correspondencePresentation and housekeepingManaging and motivating staffMaintaining good customer relations and high quality serviceChecking banking dailyMonitoring sales and debt collectionChecking and authorising payments for creditors Authorising deliveries of goods soldSupervise stock take bi-annuallyEnsuring a high level of security throughout the course of business PRINCIPAL ACCOUNTABILITIESScrutinize and identify the market to ensure items are readily availableBeing well versed with the composition of staff and assess the duties and responsibilities of each position, in order to ascertain the degree to which each staff member is involved in the various constituent activities of the operating processAssess and evaluate for effectiveness, the information necessary for the administration of the branchDesign internal branch systems which comply with primary requirements of the company and ensure that they are constantly updated MAN MANAGEMENTMonitoring employee and industrial relations to maximize morale within the administration functionEnsure that discipline is enforced through the proper utilisation of the employment code of conduct and disciplinary proceduresEducate, train and develop Personnel in order to achieve the highest productivity levelsCarry out performance appraisal exercises for all staff twice a yearREPORTSSpecific Key Result Area report monthlyRisk Management report bi-annuallyVehicle Logs monthlyAd-hoc reports as may be deemed necessary Show less MAIN JOB FUNCTIONS:Make payments and receipts entries in the CashbookBank ReconciliationsClear outstanding items with the bank Generate and print cashbooks monthlyInland Revenue Tax computationsData capture of Stock holding transfers and printing summary reports for the AccountantFilingMake out manual general, creditors and debtors refunds cheques and dispatching them Expense coding of creditors paymentsSupervise cashbook entries by the Accounts clerkHandling one of the cashbooksAllocation of branch petty cash reimbursements for the branches and logging them onto the computerHelping the Accountant with the borrowings report, interest report and Tax schedules for the Financial Director Show less RESPONSIBILITIES:DEBTORS:Taking down sales and banking figures from branches dailyChecking debtors invoices, receipts, credit notes, journals, branch stock transfers and getting them ready for data capture Check banking and inquire missing information Capture data from all documents aboveGenerate and print monthly reports for management such as debtors ledger, customer statements, sales journal and other control reportsCREDITORSChecking invoices, expense coding and batching for data capturePosting invoices onto the computerGenerate and print purchase journal and other control reportsGenerate and print cheques and remittance advices for suppliers Show less
Branch Manager
Jan 1996 - Dec 1997Management Trainee
Jan 1994 - Dec 1995Assistant Accountant
Jan 1992 - Dec 1993Accounts Clerk
Jan 1990 - Dec 1991

Anerly Nursing and Care Agency
Jul 1999 - Dec 2001Employment Agency Owner/DirectorTHE CHALLENGE:Setting up of the Nursing and Care Agency which involved the following;Designing of the logo for the business Acquisition of office equipment such as the computer, facsimile machine, stationery, office furniture etcCompilation of an information pack for the clients, which comprised the Mission statement, Code of conduct for the temporary employees, Health and Safety guidelines, Equal opportunities statement, Customer Care undertaking, the service provision rates and Terms of Business for the supply of nurses and carers.Marketing the businessDesigning Application Forms, Medical Checklists, Interviewee checklist, Reference request letters and referee details formRESPONSIBILITIES:Day to day running of the business which involved the supervision of one Care consultant, maintenance of customer care, recruitment of prospective staff, placement of staff, payment of wages and other running costs and banking amongst other responsibilities Show less

BS Social Care
Dec 2001 - Jul 2003Community Support WorkerSupporting people with mild to severe learning and multiple disabilities in various settings such as private homes, National Health Service centres and Day Care centresThe job involved Team leadership, supporting people in their group day care activities and individual support for those with complex health and physical needs, behaviours that challenge the service and providing regular oral and written individual outcome reports,

NHS Sutton & Merton Trust
Jul 2003 - Apr 2009Day Centre OfficerImplementation of agreed person centred plans or treatment programmes according to individual needsEnable service users develop skills and increase their independence through the use of therapeutic activitiesCo-ordinate a range of activities for service users using facilities at the centre or in the communityResponsible for own caseload and maintain records without direct supervisionWork with other staff in developing care or treatment plan and to record any personally generated information and progress reports for each individualProvide written and verbal reports to the Manager, referrers, carers and other agencies involved in the welfare of services users where necessaryAttend and contribute to meetings: departmental, multi-disciplinary or person centred planning as appropriate and when necessarySafely use relevant equipment provided for the therapeutic benefit of service usersWork in accordance with quality standards and policies as set out by the NHS Trust and to meet legal requirementsUse own initiative in the absence of the Manager or senior staff to deal effectively with problems as they may occur Support and act as a key worker to service usersSupport new staff, students and volunteer helpers during their induction as directedMaintain and keep safe any allocated area assigned in the day to day running of the departmentImplement defined departmental standards of health and safety, in order to provide a quality service and safe environment for service users and othersEnsure confidentiality of information at all times, only releasing such information obtained during the course of employment to those acting in an official capacity on a need to know basisSupport work colleagues in the day to day running of the service Show less

London Borough of Sutton
May 2009 - nowKey responsibilities:Be a positive role model to maintain an effective and efficient service, ensuring best practice at all times.Job coach and mentor new staff, volunteers, and students on placement.Take an active part in the recruitment of new staff under the instruction and supervision of the Team Leader.Contribute to the induction of new staff and training of Community Support Workers.Implement the Council’s performance management and appraisal process for 6 Community Support Workers.Participate in the Council’s disciplinary procedures as appropriateSupport out of hours staff working at weekends and in the evenings on a rotational basis with the Team Leader.Deputise in the absence of the Team ManagerProvide day to day support to people with complex needs in a manner that inspires the trust and confidence of the service users as well as the other significant people in their circle of support.Get to know the intimate and detailed needs and aspirations of service users, Support Key Workers in their role with these people, and ensure the staff team are aware of the service outcomes for the people that use the service.Take the lead at initial referral meetings, care planning meetings and review meetings, to ensure the service outcomes are agreed and reviewed appropriately.Develop individual outcome based care plans according to the persons desired service outcomes, and support Key Workers to be actively engaged in this process.Liaise with all people and professionals involved in a people support network.Produce appropriate reports for individual service reviews.Provide appropriate reports for Social Workers and other key partners.Contribute to a resource and knowledge base about community links, resources and activities, for the benefit of all people using the Support and Inclusion Team or Sutton Inclusion Centre. Show less
Deputy Team Manager
Jun 2014 - nowDay Centre Officer
May 2009 - May 2014

Roof Over Head Property Solutions
Jun 2019 - nowProperty InvestorRoof Over Head offers a personalised service for your accommodation needs and property management solutions.We are a young dynamic team at your service focusing on professionals, and corporate lettings and management requirements. Our mission is to provide value for money for the service we provide and give attention to detail. To enable affordability to the accommodation requirements you are seeking.We also partner with HMO landlords who require solutions to their property management challenges on long or short term basis. We help ensure good return on property investment, continuous letting and enduring tenancy. Show less
Licenses & Certifications

Level 3 Diploma - First Line Management
Chartered Management InstituteAug 2016
Level 2 Award - Understanding Health Improvement
Royal Society for Public HealthJan 2015
Level 3 Certificate - First Line Management
Chartered Management InstituteSept 2014- View certificate

NVQ Level 3 Health and Social Care - Adults
City & GuildsMar 2011 
Managing Safely
IOSHJan 2015
Level 3 Award - First Line Management
Chartered Management InstituteMay 2014
Honors & Awards
- Awarded to Herb ChinzouLevel 2 Award - Understanding Health Improvement Royal Society For Public Health Jan 2015
- Awarded to Herb ChinzouLevel 3 Award - First Line Management Chartered Management Institute May 2014
Languages
- enEnglish
- shShona
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