Rainnie Li

Experience

• 

  HP

  Sept 2007 - Sept 2014

  Responsibility: Troubleshooting & Drive high-quality service delivery1. Quality Check on all out going communication updated by team members. 2. Handling team members’ queries on the day and troubleshooting.3. Double hat as TCE SPOC to improve total customer experience of the team. Also, take charge of the planning and delivery of Customer Service related trainings in Dalian Center. 1. End to end ownership for planning, scheduling and delivery of assigned training events. 2. Workaround on detailed arrangement for training event such as timelines, venues, instructors, vendors and budgets.3. Liaising with customers to ascertain their precise event requirements, on this basis, understand, track and exceed customer expectations.

  • L&D Delivery Solution Lead（DSL）

    Jul 2010 - Sept 2014

  • Training Delivery Coordinator

    Sept 2007 - Jun 2010
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  Hewlett Packard Enterprise

  Oct 2014 - Dec 2017

  1. Training overall management: Develop training plan based on business requirements, budget management, vendor selection and management, instructor&course evaluation.2. Training program’s planning and implementation, including China New Employee Orientation program and Cross BU leadership program.3. HR activities’ organization and coordination. Responsibility: Training Enablement & Team Operation Management1. Engaging with L&D Business Partner to enable the successful delivery of all the training requirements . 2. Proactively identify the process issues, cooperate with global L&D operation team to work out solutions to optimize the process.3. knowledge management.4. Team members’ performance assessment and team KPI management, also to build up a positive working environment.

  • HR Specialist

    Mar 2016 - Dec 2017

  • HR L&D Operation Team Lead

    Oct 2014 - Feb 2016
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  Deng Longmen

  Jan 2018 - Jan 2019

  Assistant Consultant

  • Recruitment for IT and BPO positions• Based on clients’ recruitment needs, analyze and collect information in target industry and make use of effective recruitment channels to get target candidates• Interview and coach candidates to increase the offer probability• Offer process management, follow up with all the onboarded candidates to help them better integrate into the company and make sure the projects closed successfully• Build up team and help team members better develop their professional skills Show less

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  DXC Technology

  Jan 2019 - Feb 2020

  Recruiter

  1. Focus on the recruitment of software development position，such as Java，.net，C/C++，SAP ABAP，SFDC，RPA……2. Campus hiring‘s organization and coordination.

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  CLPS Global

  Feb 2020 - Apr 2021

  Talent Acquisition Consultant

  Mainly take charge of recruitment for Cisco network positions.Focus on NCE-SP/DC，5G，Migration，Security…

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  Hewlett Packard Enterprise

  Apr 2021 - now

  Senior Recruiter (RPO with Korn Ferry)