Isha Patel

Experience

• 

  Royal Enfield

  Jan 2021 - Dec 2021

  Customer Relationship Executive

  • Fostered and maintained profitable relationships with key customers, ensuring high levels of satisfaction and loyalty• Conducted service feedback calls and followed up with customers to ensure the quality servicing of vehicles• Identified and addressed individual customer needs, contributing to personalized and effective service experiences• Resolved customer complaints promptly and efficiently, maintaining a positive company image and customer relationship

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  Golden Dot Corp

  Jan 2022 - Oct 2024

  Executive HR Recruiter

  • Managed end-to-end recruitment and joining processes across India, focusing on mid to senior-level positions.• Demonstrated expertise in sourcing and screening candidates utilizing platforms such as Naukri, TimesJobs, and LinkedIn.• Conducted initial telephonic interviews to assess candidates' suitability, attitude, experience, and communication skills.• Streamlined recruitment and selection processes to enhance efficiency and candidate experience.• Employed diverse sourcing strategies, including job portals, internal databases, employee referrals, SMS, and mass mailing, to attract quality profiles.• Coordinated interview scheduling, candidate tracking, and feedback processes to ensure effective communication between clients and candidates.• Engaged in candidate follow-ups, salary negotiations, and ensuring successful onboarding.• Maintained daily communication with clients and candidates, including sending rejection emails and gathering feedback to improve recruitment strategies Show less

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  Avanse Financial Services Ltd.

  Oct 2024 - now

  Human Resources Executive