Ninette Sandefur

Experience

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  AT&T

  Jan 2001 - Mar 2019

  I worked virtually as an IT project manager and POC for AT&T Commissions and Onboardingapplications. I partnered with key stakeholders involved with the payment of sales compensation tocomplete complex sales projects. I also planned million-dollar projects that aligned business goals with technology solutions and drove process improvements, competitive advantages, and bottom-line gains.I juggled a program of up to 275+ projects annually and their corresponding team members. One of my more memorable projects was taking the lead to create the FAB5 application, which was a resource capacity tool, and reduced a manager’s time to track performance by 30%. I used the Agile and Waterfall and incorporated some key checks and balances to ensure project methodologyconsistency across the whole team. I also worked to mitigate risk through careful analysis of financial and statistical data. Show less In this role, I offered both virtual and in-person support as the subject matter expert (SME) for a variety of ordering and billing systems within the company. I handled the implementation of any billing or ordering change in our system. The scope of work included project management, project estimation, defect management, production support, and operations.I was promoted internally to this position due to my impeccable performance as a Business Manager. I also served as a liaison to multiple business units to increase communication efforts across the division. I made sure that every major release was delivered on time and complete. Show less

  • Professional Software Delivery Project Manager

    Jan 2010 - Mar 2019

  • Sr. Business Manager

    Jan 2005 - Jan 2010

  • Business Manager

    Jan 2001 - Jan 2005
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  Alzheimer's Association®

  Nov 2019 - Jun 2020

  Technical Project Manager

  My technical project management work at Alzheimer’s Association was contractedthrough Column Technical Services and included using IT project management methodologies toinitiate, plan, execute, monitor, and close IT projects and contribute to the organization’s success. My work was done both virtually or on-site.Key projects included championing efforts to integrate Power BI into the organization, implementprofessional training to update Personify and LMS to generate over $15K in new revenue, expanding the live chat functionality to over 15 new web pages and increase ‘chat hours’ by over 26 hours perweek, and drafting a proposal to set up a disaster recovery plan Show less