Gautam Solanki

Experience

• 

  Carphone Warehouse (Now Currys plc)

  Oct 2006 - Mar 2016

  Retail Manager

  • Managed one of the Top 20 Curry’s and PC World Megastores with a turnover of £25+ million per year.• Strengthened relationships with key businesses such as Apple, Samsung, Google and Dyson.• Ensured the correct maintenance of store standards, accomplishing £3.5 million on average every Christmas.• Coached and mentored 90+ staff on a regular basis, closing employees’ skill gaps as a result.• Cooperated with numerous brands including Dyson, Samsung, Sony and others, leading to £2+ million in revenue every year in the business centre. Show less

• 

  Vodafone

  Mar 2016 - now

  • Overseeing the analytics requirements of the commercial performance team within the consumer sales sector, achieving all team KPIs.• Assessing internal company data to introduce new process improvements, boosting operational efficiency.• Building strong relationships with key stakeholders because of consistent communication with them.• Delivering weekly performance analysis, trends and forecasting to support commercial performance.• Created and delivered 3 brand-new dashboards for the Call Centre channel allowing performance and compliance breakdown with 2,000+ inhouse users and 1000+ partner users.• Providing high quality support during projects such as Franchise/TSAR, ensuring consumer sales alignment. Show less • Delivered an operation model for Franchise Risk assessment.• Planned and manage the compliance reporting on box counts for retail and franchise stores.• Redesigned the business process for retail logistics and operational reporting which accomplished stock availability and effectiveness within the Retail channel. • Weekly checks on the agent info database to manage data quality and rectify errors.• Executing other tasks including developing requirements for new business, transforming manual data processes, integrating retail logistic data, and acting as the key point of contact for consumer sales. Show less

  • Analytics Manager

    Aug 2024 - now

  • Group MI Reporting and Governance Manager

    Jan 2024 - Aug 2024

  • Sales Intelligence Specialist

    Mar 2021 - Jan 2024

  • Franchise Risk Specialist

    Sept 2018 - Mar 2021

  • Retail Store Manager/ Regional Support Manager (Operational Lead)

    Mar 2016 - Sept 2018