Taylor Carruthers

Experience

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  SIR Corp

  Apr 2010 - Oct 2010

  Bartender/Server

  • Worked for Dukes Refresher, one of SIR Corp's restaurantsMaintained high standards of customer service during high-volume, fast-paced operations by resolving customer complaints promptly and professionally, ensuring loyal clientele and repeat business• Exceeded customer expectations by assessing their unique needs and preferences, subsequently making appropriate food and beverage recommendations

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  Clevelands House Resort

  Sept 2011 - Nov 2011

  Conference Assistant

  • Organized conference and meeting rooms in a timely manner, ensuring corporate clients left satisfied with all aspects of their conference needs• Efficiently interacted with a diverse clientele, creating unique experiences through a high degree of professionalism and customer service

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  The Rock Golf Club

  Apr 2012 - Oct 2013

  Outside Services Manager

  • Responsible for the supervision and scheduling of back shop attendants, starters and course marshals, while remaining client-focused, ensuring over 150 guests left satisfied daily• Planned, organized and executed multiple events and tournaments for members, resort guests and visitors

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  The Rock Golf Club

  Apr 2014 - Oct 2014

  Golf Shop Manager

  • Scheduled and delegated work to staff in over three departments, managed the selection and inventory counts of over $250,000 of golf shop merchandise and responsible for various course events, camps and tournaments, contributing to strong organizational and time management skills• Strong working knowledge of EZLinks, the golf industry’s leading software, for efficient scheduling, revenue management and other operational software

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  The Rock Golf Club

  Apr 2015 - Oct 2015

  Golf Operations Manager

  • Oversees the day-to-day business operations of the course including staffing, merchandising, and organizing on-site golf-related events, tournaments and camps• Responsible for scheduling, managing and training over 15 employees, fostering an enjoyable and productive work environment for staff, resulting in relatively low employee turn over • Utilizing interpersonal skills to build and maintain positive relations with both guests and club members, contributing to positive course reviews and profitable daily operations Show less

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  Rock's on the Dock

  Apr 2016 - Oct 2016

  Food and Beverage Manager

  - Operated Squirrel POS Systems on a daily Basis- Conducted monthly alcohol inventory - Assisted with staff when any issues or concerns arose- Dealt with high volumes of customers in a fast paced environment on a daily and nightly basis - Dealt with customer complaints whenever they were brought to my attention- Managed the bar on evenings during concerts and other live entertainment

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  Friday Harbour

  Jan 2017 - now

  Sales Administrator

  - Provide support to Sales team- Data entry of new clients into CRM system- Maintain updated sales matrixes for Sales team- Prepare Agreement of Purchase and Sale - Prepare transmittals to Head Office- Prepare and maintain all purchaser files- Receive and track incoming deposit cheques from purchasers; track outstanding post-dated and deposit monies