Wael Abdelmohsen, MBA, LSSGB, ITIL, TOT

Experience

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  Middle East Systems Company

  Jan 2000 - Jun 2001

  Applications Developer Engineer

   - Develop, deploy, monitor and supporting Oracle systems. - Develop Oracle reports. - Trains end users, and support staff to use programs.

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  Information Systems Institute (ISI) Armed Forces

  Jan 2002 - Sept 2004

  Applications Engineer & Instructor (Reservist Officer)

   - Support Oracle Database 8i under Windows. - Develop reports by Oracle Builder tool. - Oracle, Windows and Ms Office Instructor. - Trains military end users, young graduates and technical support staff to use programs - Support operation applications and maintain systems.

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  Sokhna Port Development Company

  Oct 2004 - Nov 2006

  Oracle Applications Consultant

  - Project manager for some projects such as Maximo system and moving the project forward to Go Live. Ensure that application is working properly with high performance.- Designing and building management reports for TRENDS HRMS and NAVIS Application.- Evaluate, develop, deploy, monitor and supporting Oracle production systems.- Creating PL/SQL packages, procedures, functions, triggers and views.- Modify existing applications to correct errors.- Responsible for creating, designing and mentoring the Backup Strategies using VERITAS Netbackup software.- System Administrator for Maximo 5.2- System Administrator for Oracle Financial system 11.5.10.2.- System Administrator for NAVIS Applications (EXPRESS –SPARCS).- System Administrator for TRENDS HRMS (Payroll, Personnel, Attendance, Budgeting, and Training).- Prepare weekly, resources, pending jobs, pm jobs, Equipment's Availability and Reliability and work orders statistics etc. Show less

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  Amiral Holdings Limited

  Nov 2006 - May 2010

  Senior Systems Analyst

  - Consulting and overseeing the systems analyst team who provide systems consulting services for systems implemented in Sokhna including systems analysis and design, requirements definition, user support activities, testing, documentation and training.-Identifies and presents business and technical specifications to be programmed and implemented later based upon user and business needs, industry best practices and available technology.- Responsible for providing alternative, recommendations and assistance to users, managers, and executives related to the development, integration, and installation of business systems and new business processes.- Develop, coordinate, and implement plans to test business and functional processes.- Provide a functional and Technical support for Oracle E-Business Financials Modules (GL, AR, AP, FA and CM).-Responsible for Enterprise Asset Management “EAM” system as MAXIMO, -Creating PL/SQL packages, procedures, functions, triggers and views.-System Administrator for Oracle Financial system 11.5.10.2.-System Administrator for NAVIS Applications (EXPRESS –SPARCS).-System Administrator for TRENDS HRMS (Payroll, Personnel, Attendance, Budgeting, and Training).-Supervising software engineers responsible for evaluating, developing, deploying, monitoring and supporting Oracle production systems.-Supervising and mentoring the Oracle development team.-Analyze user needs and software requirements to determine feasibility of design within time.-Provide systems consulting services for systems implemented in Sokhna Port.-Responsible for applications systems with specific focus on performing software analysis, design and programming in order to design and develop computer systems that will realize business requirements of the user.-Prepare, Implement and monitor PM schedules for rotary and stationary equipments.-Involved in Planning, Maintenance, Troubleshooting, Machinery failure and efficiency improvement activities of equipments. Show less

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  Dubai World Ports Corporation - DP World, Sokhna Port

  May 2010 - Aug 2014

  Applications Business Systems Analyst Team Lead

  - Leading the applications team who provide systems consulting services for systems implemented in Sokhna including systems analysis and design, requirements definition, user support activities, testing, documentation and training.- Analyzes and refines functional requirements to successfully implement business process using Oracle tools.- Provides assistance and work direction to other team members to ensure a well-trained and qualified staff.- Leads and coordinates project teams consisting of users, IT staff, and vendors.- Responsible for project organization and execution and participates in design, assists in vendor evaluation, implementation, and management of multiple projects.- Provides technical direction and supervision to sr. analyst staff in the development and implementation of systems or in problem solving.- Performs analysis and makes recommendations in areas that require a high level of technical competency.- Makes short term plans for the team to effectively utilize resources.- Manages customer satisfaction process taking accountability for addressing concerns.- Coordinates conversions and upgrades to vendor systems.- Manage IT Applications projects, actively participate in all phases of the project, identify, and manage risks for the success of the project. Estimate and monitor project costs, timescales and resource requirements for the successful completion of each project- Consult with IT management and review proposals to determine goals, time frames, funding, procedures for accomplishing project, staffing requirements and allotment of resources.- Manage and negotiate non-enterprise vendor software contracts and license agreements, with IT Manager Approval.- Ensure all IT Applications acquisition and utilization activities are in compliance with documented policies, procedures and standards. Show less

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  Raya Smart Buildings

  Aug 2014 - Jun 2017

  IT Manager

  As an IT Manager at Raya Facility Management, I was responsible for overseeing the strategic aspects of the organization's information technology sectors. I analyzed and improved systems performance, ensuring that projects were completed within budget and on time. Additionally, I led a talented IT team, managing various projects such as Oracle ERP, SCM, and Enterprise Asset Management. My role involved developing future plans for the IT department, aligning them with core business objectives while minimizing costs. I also provided internal consulting on strategic systems planning and maintained operational compliance of IT systems.Responsibilities:Analyzed and improved the strategic business aspects of the information technology sectors. Managed projects within budget and timelines.Developed and maintained IT hosting services processes. Ensured efficient change management for business requirements.Created a future plan for the IT department to enhance core business performance while minimizing costs and downtime.Led and managed a multidisciplinary IT team.Successfully executed various IT projects, including Oracle ERP, SCM, Enterprise Asset Management, and network solutions.Maintained uptime and operational compliance of IT systems.Supervised team activities and provided support for network infrastructure. Provided internal consulting on strategic systems planning and resource allocation. Established the corporate IT strategy to enhance market competitiveness.Managed communication with external companies for resource and solution support. Show less

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  SKY Contracting & Technical Services

  Jun 2017 - May 2023

  Group IT Manager

  As the Group IT Manager, I spearhead the information technology department, driving innovation and efficiency across diverse businesses, including:SKY Real Estate: Park St. - Elshikh Zayed - Transforming the real estate landscape through cutting-edge technology solutions.LEEDS TFM: Elshikh Zayed - Delivering seamless and integrated total facility management services powered by advanced IT systems.Kfoury LEEDS, 5th Settlement - Empowering contracting and engineering endeavors with robust technology infrastructure and processes.Drexel Oil Field, Maadi - Revolutionizing oil and gas operations through strategic IT implementations and digital advancements.Drexel Industrial Services, Maadi - Enhancing trading services with state-of-the-art IT systems and streamlined workflows.SKY Hospitality - Elshikh Zayed - Elevating the hospitality and food & beverage experience with innovative IT solutions.In this pivotal role, I provide visionary leadership and make significant contributions to the organization's growth and success. Key achievements include :Crafting and executing strategic plans for information technology, enabling seamless operations and competitive advantage.Implementing robust business continuity protocols, safeguarding critical operations and data integrity. Collaborating closely with the CEO to align IT strategies with overarching business objectives.Driving technology selection and implementation, optimizing internal operations and unlocking strategic value.Establishing and enforcing best practices, policies, and standards to ensure operational excellence and data security.Orchestrating successful execution of complex IT projects, including system upgrades, migrations, and performance optimization.Skillfully managing the IT budget, optimizing resource allocation and delivering cost-effective solutions. Nurturing a high-performing team, providing leadership, guidance, and professional development opportunities. Show less

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  YARDEX

  Jun 2023 - Jun 2024

  Head of IT

  As the IT Director at Yardex, I oversaw the strategic direction of the organization's IT functions. My focus included optimizing systems performance, solutions implementations, project management within budget and timelines, and leading a skilled IT team.• Project Leadership, I guided projects like Oracle ERP, SCM, CRM and Enterprise Asset Management, ensuring their successful completion. My team managed diverse IT projects, including network solutions.• Future-Oriented Planning, I formulated forward-looking plans for the IT department, aligning them with core business goals and minimizing costs effectively.• Team Management, I led a versatile IT team, skillfully managing and coordinating multidisciplinary projects.• Operational Excellence, I maintained operational compliance, upheld uptime standards, and supervised network infrastructure activities.• Strategic Consulting, I provided internal consultation on strategic systems planning and resource allocation, contributing to the development of the corporate IT strategy.• Resourceful Collaboration, I effectively managed communication with external partners for securing resources and solutions.• Enhanced Processes, I developed and maintained streamlined IT hosting services processes, facilitating efficient change management for business needs.• Corporate IT Strategy, I played a pivotal role in shaping the corporate IT strategy, enhancing market competitiveness by aligning technology initiatives with business objectives.• Collaborative Supervision, I supervised team activities, offered support for network infrastructure, and ensured operational excellence.• Managing the IT department budget, aligning resources and investments with strategic goals and performance targets. Show less

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  INSUTECH

  Jun 2024 - now

  IT Director

  As the IT Director at a leading manufacturing company, I am at the forefront of steering technology initiatives that align with our business goals and drive operational efficiency. My role encompasses a broad range of responsibilities:I lead the development and execution of a comprehensive IT strategy that supports the company’s objectives and fuels digital transformation. By overseeing the design, implementation, and maintenance of a robust IT infrastructure, I ensure high availability, scalability, and security across our manufacturing operations.My focus includes optimizing ERP systems and integrating advanced manufacturing technologies to enhance productivity and support data-driven decision-making. I prioritize cybersecurity, implementing advanced measures to protect our assets, intellectual property, and customer data, while ensuring compliance with industry standards and regulations.Collaboration with vendors, partners, and internal stakeholders is key to delivering innovative technology solutions. I manage vendor relationships and negotiate contracts to maximize value and meet the evolving needs of the business.In leading a high-performing IT team, I foster a culture of continuous improvement and innovation, guiding them in the successful delivery of complex IT projects within budget and on time. I also drive cost optimization by strategically selecting technologies that deliver high-quality services while reducing expenditures.I champion the integration of emerging technologies like IoT, AI, and automation to advance our digital capabilities and maintain a competitive edge. Additionally, I develop and implement robust business continuity and disaster recovery plans to ensure operational resilience.Through these efforts, I help the organization achieve greater efficiency, reduce costs, and sustain a competitive advantage in the manufacturing industry. Show less