Shanna Ho

Experience

• 

  Taiwan Tourism Bureau HK

  Sept 2017 - Oct 2018

  Student Assistant

  - Delivered consultation and suggestion for tourism information in Taiwan- Assisted in organizing 2 exhibitions - 2018 Taiwan High Education Exhibition and Hot Spring Carnival

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  微軟

  Dec 2017 - Jan 2018

  Alumni of GirlSpark 2018

  - Acted as 1 of 80 female students from Hong Kong and participated in AI, Power BI, Chatbot, Machine Learning workshop- Cooperated with 10 students from 4 countries and recommended the project of easing the burden from aging society for NGO

• 

  星展銀行

  Jul 2018 - Aug 2018

  Application Delivery Sevice - Credit Card Tech App Summer Intern

  - Assisted with 6 applications in tests of System Integration and User Acceptance Environments- Identified and suggested new opportunities for mobile payment development in Taiwan - Validated the new business changes form Joint Credit Information Center report and general headquarter in Singapore- Operated 3 projects of credit card transaction processing on VisionPLUS systems

• 

  Hewlett Packard Enterprise

  Jul 2021 - Jun 2022

  Product Engineering Mechanical Engineer Intern

  - Improved factory mechanical assembly method development time by over 70% through the modularization of common parts.- Enhanced OEM sever assembly update processes, increasing efficiency by 15%.- Gained deep insights into internal engineering processes and cultivated relationships with outsourced development partners, focusing on mechanical design and product development.- Conducted server teardown and DFX analysis, providing solutions that optimized production processes.

• 

  IBM

  Oct 2021 - Jan 2022

  Student Trainee of Talent Cultivating Program

  - Won 2nd Place in Final Presentation Contest- Led a team of 7 members to solve migrant workers’ credit risk management with data analysis and consulting framework

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  Dell Technologies

  Jul 2022 - now

  - Led high complexity Lot9 Tier3 power supply product launch with whole server/storage portfolios.- Timely launched high-quality modular servers into the manufacturing environment, contributing to Telco’s 500k unit cloud RAN deployment.- Managed global operations teams for the industry's first server capable of operating under extreme conditions (-20°C to 65°C) with Heater Manager Solutions.- Spearheaded the identification and mitigation of manufacturing risks during the development phase, resulting in reduced factory excursion and enhanced product reliability. - Directed investigation into manufacturing diagnostics issues across worldwide factories, driving resolutions that improved process efficiency and achieving a 98% defect detection rate during pilot period.- Coordinated and gathered feedback on DFX hardware assembly and yield issues to enhance the production and testing process. Show less

  • Product Operations Senior Engineer

    Sept 2024 - now

  • Product Operations Engineer

    Jul 2022 - Aug 2024