Talk to sales Try for Free
Mamhiyo A

Mamhiyo A

CLERK

Followers of Mamhiyo A113 followers
location of Mamhiyo AZimbabwe

Connect with Mamhiyo A to Send Message

Connect

Connect with Mamhiyo A to Send Message

Connect

  • Timeline

  • About me

    Relationship Manager Local Authorities CBZ Bank

  • Education

    • Chartered Institution of Customer Management

      2020 - 2021
      Certificate Certified Trainer

    • Chartered Institution of Customer Management

      2019 - 2019
      Certificate Certified Customer Service Manager

    • Chartered institute of Customer Management

      2018 - 2018
      Certified Customer Service Practitioner Customer Service Management

    • National University of Science and Technology (ZW)

      2013 - 2017
      Bachelor of Commerce Honours Degree in Marketing Marketing

  • Experience

    • CBZ BANK

      Nov 2006 - Sept 2007
      CLERK

    • CBZ HOLDINGS

      Nov 2006 - Jan 2018

      Providing information and handling complaints regarding the Groups products. Engaging with clients on social media platforms and ensuring quality service delivery through efficient query resolutions.

      • Contact Centre Agent

        Sept 2015 - Jan 2018

      • BANKER

        Nov 2006 - Sept 2015

    • CBZ Holdings Limited

      Jan 2018 - now

      • Relationship Manager Local Authorities CBZ Bank

        Jul 2023 - now

      • Private Banking Relationship Manager

        Sept 2021 - Sept 2023

      • Contact Centre Quality Assurance Manager

        Jan 2021 - Sept 2021

      • Contact Centre Officer

        Jan 2018 - Jan 2021

  • Licenses & Certifications