Tonya Benton, MA

Experience

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  University of Washington School of Dentistry/Dental Public Health Science

  Feb 2000 - Apr 2007

  Research Project Manager

  Managed budget, data collection, subject retention and compliance reporting for National Institutes of Health study of children's oral health. Resource allocation, expense control and budget forecasting for $350,000 annual budget. 100% on-time delivery of progress reports. Created processes to ensure project plan adherence and cost-effective data collection at field site. Developed database to automate accuracy in data entry and analysis. Hired, supervised and retained regional network of 10 bicultural employees to engage study population of Mexican-origin citizens and seasonal farm workers. Exceeded federal expectations of participant recruitment and retention to complete on time and under budget. SPSS, MS Access, Excel and Word as primary tools. Show less

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  Highline College

  May 2007 - Apr 2013

  Director Of Institutional Research

  College’s leading official for research and analytics. Enhanced BI delivery cadence for routine and ad hoc reporting. Established systems and documentation for diverse, regulated reporting requirements from federal and accreditation agencies. Identified underrepresentation of Latino students, leading to resource reallocation to successfully recruit and retain these students. Partnered with Math faculty to intervene for increased persistence in college-level math. Tableau, Excel and SQL as primary tools. Show less

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  Pacific NW Association of Instutional Research and Planning (PNAIRP)

  Oct 2009 - Oct 2014

  Professional Association Board (Volunteer)

  Served at every level of this binational association in higher education. Provided leadership, networking and professional development to diverse body of education analysts, policy researchers, technologists and strategic planning professionals. Membership levels tripled and conference sponsorships increased from 10% to 25% of annual revenue during my presidency.

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  Washington State Board for Community and Technical Colleges

  Apr 2013 - May 2015

  Implementation Consultant, Reporting & Analytics

  State-wide role as subject matter expert in operational reporting. Multi-year project to replace legacy ERP system with PeopleSoft Campus Solutions, Financials and Human Capital Management. Executed requirements elicitation, gap analysis, functional design documentation, visual workflows, test planning, test case development, test execution and reporting. Partnered with IT and PMO in change management initiatives. Delivered remote query training for 225 business and IT professionals in 34 community and technical colleges. Excel, Word, SharePoint and SQL as primary tools. Show less

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  Quorum Review IRB (now Advarra)

  Aug 2015 - Feb 2020

  Promoted to lead and implement analytics technology with new job descriptions for integrated team. Enabled the deployment of visualized insights for operations and sales processes. Managed and delivered integrated, governed data for self-service analytics to ensure a single source of truth. Accomplishments include:• Planned and proposed 6-month BI roadmap to senior executives. Resulted in project funding approval to modernize and migrate a SQL data warehouse in order to populate Tableau Server dashboards. • Developed and executed BI project in line with approved roadmap. Resulted in deployment of operations insights via Tableau Server on time and 20% under budget. • Created job descriptions for data engineering and data science roles to be added to business analyst staff. Resulted in 100% retention and enhanced capacity for advanced analytics.• Innovated report development processes to leverage agile principles. Resulted in 25% increased efficiency in routine report production as well as 90% responsiveness to ad hoc requests within 1 business day. Show less Charged with oversight of above-named teams to meet service level agreements of 98% timeliness and 98% accuracy. Expanded data-driven insights delivery for internal and external customers to reduce drug development timelines.• Collaborated on process improvement to ensure timely, accurate document generation delivery to customer portal. Resulted in maintenance of 98% timeliness and accuracy for 12 continuous months, while shaving expected project start-up time by 50%. • Transformed front-line and supervisory QC staffing, increasing efficiency for operations cost reduction. Resulted in year-over-year savings of 20% in the Operations division, with 100% retention and the company’s highest employee engagement gains in 2017.• Designed and managed implementation of BI pipeline to deploy the first data warehouse and Operations data schema. Resulting deployment of daily, automatic delivery of individual and team performance data that decreased weekly manual report generation time “from 2 and a half hours to 2 and a half minutes”. • Designed and delivered monthly client-facing dashboard in Tableau to more easily identify clinical trial sites, a lengthy segment of the total drug development timeline. Resulted in winning the client’s 5-year, $5MM contract over competitors. Client recognized the data product as the differentiator. Show less

  • Sr. Manager, Business Analytics

    Jun 2018 - Feb 2020

  • Manager, Quality & Analytics

    Aug 2015 - Jun 2018
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  Federal Aviation Administration

  Sept 2020 - now

  Management & Program Analyst, GS-13