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Jocelyn Boory, MBA

Jocelyn Boory, MBA

Infant Teacher

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location of Jocelyn Boory, MBAGreenville, Rhode Island, United States

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  • Timeline

  • About me

    Reservations Manager TPG Hotels & Resorts

  • Education

    • Johnson & Wales University

      2019 - 2021
      Bachelor's degree Travel and Hospitality Management

    • Semester At Sea / ISE

      2017 - 2017

      Globally diverse experience from being able to visit 13 very different countries.

    • Community College of Rhode Island

      2015 - 2018
      Associate of Arts - AA

    • Southern New Hampshire University

      2021 - 2023
      Master's degree Marketing

  • Experience

    • The Farmhouse Preschool

      Aug 2017 - Jul 2020
      Infant Teacher

    • Baxter's Fine Jewelry

      Oct 2020 - now
      Seasonal Sales Associate

    • Newport Hotel Group

      Jan 2021 - Apr 2021
      Lead Intern

      * Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests' needs* Make reservations or appointments for guests who want to avail themselves of local entertainment or services* Answer guest calls and record details of each conversation for future follow-up* Meet and exceed guests' expectations by anticipating the services they might require and suggesting local venues* Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we're prepared for them* Report any accidents or injuries to senior management staff immediately Show less

    • TPG Hotels and Resorts

      May 2021 - now

      • Reservations Manager

        Apr 2022 - now

      • Reservations Supervisor

        Nov 2021 - Apr 2022

      • Reservations Agent

        May 2021 - Nov 2021

  • Licenses & Certifications