Erin Longo

Experience

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  Swiss Chalet Restaurant

  Aug 2010 - Apr 2017

  I was expected to take customers order correctly and process debit, credit and cash transactions. Effective communication to front and back of house kitchen, delivery and management staff was essential. I was required to complete food preparations for dine-in and takeout orders for customers, as well as operate fryers, overs, grills and stove stops. Completed proper cleaning and sanitation of all restaurant equipment on a daily basis, while using proper safety equipment and precautions. As a senior member I was responsible for training new staff as a link cook as well as a takeout employee. Show less

  • Take Out/Line Cook

    Oct 2012 - Apr 2017

  • Server and Hostess

    Aug 2010 - Jul 2014
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  TEDxGuelphU

  Oct 2014 - Feb 2016

  My second year in the TEDxGuelphU committee I was promoted to Head of Logistics. My main responsibility in this role was to ensure activities, food preparations, and timing of the conference on the day of were set up and running smoothly. I was required to decide on location and design of the event, contact and recruit companies that provided activities for the guests to complete between speakers sessions, contact a caterer for food preparations, and recruit a band for the conference all while sticking to a budget. I also managed the volunteers, audio/video crews, as well as the conference location, making sure the facility was opened early enough to set up and closed once the facility was cleaned. I also took on the task of stage design, creating a blueprint of the brain that followed our theme "From Theory to Reality". Show less My first year on the TEDxGuelphU committee allowed me to build on my creative skills. As stage designer, I was given free reign to build a set that reflected the theme of the conference "Building Bridges". I developed a plan that was signed off on by the Head of the committee, using the specific budget laid out for me in my role. I have provided a picture to show the work I completed.Other roles during my time as Stage Designer included helping with set up and take down of the conference, assisting other roles with minor tasks, as well as engaging guests during the day of the conference with activities. Show less

  • Head of Logistics

    Sept 2015 - Feb 2016

  • Stage Design

    Oct 2014 - Sept 2015
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  Volunteers for Intercultural and Definitive Adventures

  Jun 2015 - Sept 2017

  Campus Coordinator

  During this role, I was afforded with providing a two week trip to Central America for pre-veterinary students at the University of Guelph. From initiation to completion of the trip, I was the planner and go-to person for campus-wise questions and resources. I provided recruitment and fundraising services for the students, as well as organizing the travel plans and activities during the trip. While on the trip, the whole team was responsible for set-up and take down of the mobile clinic sites. I assisted with animal exams, surgeries, and recoveries while working in pairs, allowing me to grow my own skills while also help teach other students. This position allowed me to provide a service to my immediate community as well as an international community, while experiencing the culture of a different country. Show less

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  Ministry of Natural Resources and Forestry

  Jul 2016 - Aug 2016

  Projects Assistant

  Assisted with data collection for both Silvicultural Effectiveness Monitoring and Species at Risk Values projects.Participated in training and student experience sessions with Wildlife Technicians, Wildlife Trappers, Wildlife Veterinarians, and many others. Was assigned and met work performance targets over the course of a 7 week contract.

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  Swiss Chalet Rotisserie

  Apr 2017 - Feb 2018

  Kitchen Supervisor

  Promoted to kitchen supervisor after providing excellent food and customer service during my previous roles as server, hostess, takeout worker and line cook. Responsibilities included being the head line cook on staff during scheduled shifts, training new members of the back of house team, operating fryers, stove tops, and rotisserie ovens. I was also responsible for responding to customer complaints from takeout and dining room service, ensuring the customer were heard and a problems were fixed. Financially, I was responsible for opening and closing the store on scheduled shifts. Ensuring the takeout cash drawer was properly funded throughout the day and that financials were balanced and secured at the end of the night. Show less

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  Ontario Ministry of Natural Resources and Forestry

  May 2017 - Aug 2017

  Summer Student

  Worked as part of a field biologist team and performed work independently. Management biologist trusted myself and two other student colleagues to perform field surveys gathering data on fish populations, plant populations, and ecosystem parameters within the Guelph District. Created and added to survey data sheets on a district wide server. Created GIS maps and other written reports to convey data collected from surveys. Aided in transition from hard copies to digital copies of many files.

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  National Wildlife Centre

  Sept 2017 - Dec 2017

  Veterinary Assistant

  Assisted wildlife veterinarian and wildlife veterinarian intern with individual case needs. Gained experience throughout the three months, specifically in field anesthesia and other field protocols. Built on wildlife restraint knowledge and practice, manual and mechanical anesthetic techniques as well as many technician responsibilities including IV/IM injections, casting and bandaging.

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  Hope For Wildlife

  Feb 2018 - Jun 2018

  Veterinary Assistant

  Directly assisting wildlife veterinarian intern in accredited wildlife hospital. Perform technician duties such as radiographs, blood draws, bandaging, and diagnostic techniques. Work with a variety of wildlife including birds of prey, seabirds, songbirds, small mammals, rodents, reptiles, and amphibians.

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  Vivocore Inc.

  Jul 2018 - May 2019

  Veterinary Technician

  In this role, I was expected to advocate for animal welfare within the facility while following study protocol. Communication with all staff at all levels was a key aspect in this position, as well as organizational skills. Time management is important as procedures were timed, and anything outside of the allotted time must be reported. Technical skills included blood draws, intravenous, intramuscular, and subcutaneous injections, animal restraint and handling, catheter placement, fluid administration among others. Leadership as well as teamwork was essential in this position. Was always striving to create and implement new initiatives for animal welfare as well as procedural initiatives for efficiency. Show less

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  Guelph Humane Society

  Jun 2019 - Sept 2019

  Wildlife Care Attendant

  I was hired in this position for having advanced knowledge of wildlife rehabilitation and to develop the Guelph Humane Society's Wildlife Program alongside the Animal Protection Officers. In this role I was expected to answer public inquiries and phone calls about injured, orphaned, and ill wildlife which would allow me to decipher whether or not the animal needed help or was actually behaving normally. Upon receiving a wild animal that was sick, orphaned or injured, I would be the first person to respond in the field for pick up or at the shelter if an animal was brought in. I would perform an initial examination and treat the animal with what was necessary, from pain medication to bandages. Once stable, I would coordinate transportation for the animal to a licensed rehabilitation center. Finally, completing paperwork, improving our network for wildlife resources, and creating a more efficient program were always on my to-do list. Show less

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  Cornell Animal Hospital

  Dec 2019 - now

  Technician Assistant

  My role at Cornell Animal Hospital is to assist in creating a smooth running veterinary clinic by assisting veterinarians and veterinary technicians wherever and whenever needed. I am required to take patient history during appointments and relay the important information to the veterinarians, perform animal restraint for procedures and exams, update patient files, monitor anesthesia during surgeries and dental cleanings, and receive the daily order.Technical skills are necessary but customer service skills are and equally important skill to have in this position. Comforting patient's owners, encountering conflict, and creating relationships with clients in person and on the phone are part of my daily tasks as well. Show less