Martins Avens

Experience

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  Kurzemes AGRO

  May 2005 - Jul 2010

  Production manager

  Responsibilities:• Business development;• Team management; • Stakeholder management;• Client portfolio management• Human Resource Management;• Supervision of manufacturing process and objectives attainment;• Continuous technological processes improvement;• Fulfilment of contractual liabilities;• Logistics/Inventory management;• Procurement.Key achievements:• Business angels and risk capital attraction for canola seed and BioFuel projects development (€11M)• Annual profit margin rise by €0.2M Show less

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  Valsts ieņēmumu dienests; National Customs Board of Latvia; Taxation and Customs Union

  Jan 2011 - Dec 2015

  Functional Consultant

  Responsibilities:• Delivered 2nd level customer support daily to 10+ calls and managed 3rd level escalations for critical cases;• Oversaw operations as administrator supporting Service Owners for four core system modules and 10K+ end user; • Executed technical documentation reviews by providing analysis, coordinated software development with one external partner, conducted QA testing;• Led training programs for internal teams on export electronic customs clearance procedures.Key Achievements:• Pioneered the EU customs union's first "split exit" functionality implementation in Latvia through concept development and execution;• Optimized incident response time and enhanced information flow through improved ticket management system. Show less

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  Rīgas Tehniskā universitāte (Riga Technical University) International Business and Customs Institute

  Jan 2012 - Nov 2015

  Guest Lecturer

  Information technology life cycle and operations for:-Customs Information System (CIS)-Import Control System (ICS)-Export Control System (ECS)-Economic Operator Registration and Identification (EORI)-Authorised Economic Operator (AEO)-Exit Summary Declaration (EXS)-Excise Movement and Control System (EMCS)

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  Rimi Baltic Group

  Jan 2016 - Mar 2016

  IT Project Manager

  Responsibilities:• Coordinated the development of three strategic projects;• Planned scope and proposed change management;• Led and defined projects from feasibility studies to project closure in three system (SAP Human Capital Management, SAP Workforce Planning, Payroll);• Oversaw work with two third-party consultants involved in projects.Key Achievements:• Developed a new full-scale scheduled project plan;• Completed a system scan for reengineering.

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  Rīga

  Jan 2017 - Aug 2021

  Product Owner

  • Implemented a fully paperless construction process in Riga municipality, including 16 related municipal organizations (issuing technical regulations), while ensuring service design principles are followed;• Served as a single point of contact when representing Riga city municipality (according to the delegated process) in collaboration with two external developers, 10+ stakeholders, and the project owner;• Mentored up to 60 resources within the project lifecycle prior to going live, once in production, service usage increased by more than 500% within one year;• Strengthened hands-on QA within sprint cycles while managing the municipality's end-to-end testing lifecycle across more than four internal platforms, ensuring the internal digital signature could handle the system load;• Operated as 3rd level support and supervised access management for the delegated process across the entire municipality, covering both internal and external users. Show less

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  CatchSmart Solution

  Sept 2021 - Feb 2022

  Software Development Team Lead

  • Drove team's motivation and involved in recruiting eight developers to fulfill taken legal bindings for four strategic projects; • Expanded Scrum practices within the project management team, including stand-ups, task breakdowns, and estimations, enabling me to effectively allocate resources for new sprints;• Enhanced communication between business and technical teams, leading to the teams consistently meeting promised deadlines and deliverables. As a result, four times received Employee of the Month award; • Managed team of 16 people holding the following skills C#, Python, NodeJS, Ruby onRails, ASP.net, PHP, C++, C#, Java, Scala, React-native, Flutter, Dart, Native iOs, Native Android, Unit Tests, Test Automation, HTML, CSS, Javascript, jQuery, vuejs, React, React Native, Flutter, SASS, Typescript. Show less

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  SK ID Solutions

  Mar 2022 - Dec 2024

  • Pioneered market validation for a new service across the Baltic region, engaging 50+ sectors and 150+ organizations, establishing comprehensive new service (Authentigate) visibility and identified future opportunities;• Orchestrated the service debut at eight Baltic conventions, serving as the Authentigate ambassador and in collaboration with two PR agencies elevated new service market visibility acquiring three potential key accounts,• Conducted market analysis for three streams using Jobs To Be Done framework, developing targeted value propositions and contributing to new service roadmap strategy;• Outperformed team metrics in the range from 20%-130% by generating the highest number of qualified leads in CRM system among seven business colleagues. Show less • Directed R&D project for innovative digital identity solutions, leading a cross-functional team of 20 members in matrix organization and orchestrated collaboration between two key stakeholders and project sponsor;• Executed project management responsibilities including sprint planning (biweekly), budget oversight, risk management, and strategic stakeholder reporting (quarterly), ensuring project and solution alignment with future (eIDAS 2.0) regulations and compliance;• Delivered with team Proof of Concept and Minimal Viable Product for an innovative digital identity solution (suitable for digital identity wallets), that incorporates future cybersecurity standards;• Secured engagement of 10 organizations who piloted attribute sharing, age verification and electronic identity in physical (Face to Face) environment using mobile driver’s license (mDL) concept. Show less

  • Business Development Manager

    Jan 2024 - Dec 2024

  • Research and Development Project Manager

    Mar 2022 - Jan 2024