Patrick Dolan

Experience

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  Golden Valley Electric Association

  Jan 2000 - now

  Directly supervise Cash and Capital Credits staff at GVEA to ensure cash deposits, customer payments, and capital credits transactions are accurate and timely posted. Responsible for hiring, promotion, discipline, and termination of staff. Direct interaction with members regarding problems with payments, capital credits, complaints, and other issues. Oversaw budget development, deployment, analysis, publishing, and upload into Oracle system. Present budget and analysis of trends to Board of Directors for approval (through 2018 Budget). Assist senior management with special projects and leadership/strategic initiatives. Assist in development, implementation, and administration of GVEA’s performance management system. Companywide resource for MS Office questions, problems, and projects. Show less *This position was worked concurrently with Cash & Capital Credits Supervisor Position with GVEA*Provide leadership and supervision for Member Service Representatives front line and division staff at GVEA while simultaneously supervising the Cash & Capital Credits section. Responsible for hiring, promotion, discipline, and termination of staff. Direct interaction with members regarding problems with payments, service, meters, complaints, and other issues. Evaluate section and made improvements to boost morale, stability, and direction of MS team. Work with other departments (such as Public Relations, Computing, Operations, Engineering, Regulatory, and Finance) to ensure best level of service to our membership and for enhancing the development of MS Representative team. Show less

  • Cash & Capital Credits Supervisor

    Jan 2025 - now

  • Treasury & Budget Supervisor

    Jan 2024 - Jan 2025

  • Cash & Capital Credits Accounting Supervisor

    Jan 2014 - Jan 2024

  • Member Services Supervisor

    Oct 2018 - May 2019

  • Budget Analyst

    Jan 2002 - Jan 2014

  • Accounting Assistant

    Jan 2000 - Jan 2002
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  Breadline Inc (Stone Soup Cafe)

  Mar 2016 - Feb 2020

  Board Treasurer

  Breadline, Inc inspires cooperative community efforts to enrich the lives of our most vulnerable neighbors with nutritious food served in an atmosphere of hospitality and dignity. This organization provides food to hungry people in Fairbanks as well as offers culinary education, a community garden, and a kids program that helps kids prepare meals for those in need.