Moamen Othman

Moamen Othman

Customer Service Representative

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location of Moamen Othmanمصر

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  • Timeline

  • About me

    Team Manager at Sutherland | MBA | COPC| PMP

  • Education

    • Faculty of economic and political science,cairo university

      2011 - 2015
      Bachelor's degree Political Science and public adminsteration
    • Harvard Business School Online

      2018 - 2019
      Master's degree Political Science and Government excellent
  • Experience

    • Telecom Egypt

      Apr 2012 - Nov 2012
      Customer Service Representative
    • TOLIP Hotel Alexandria

      Jan 2016 - Jul 2017
      Customer Support Team Lead
    • Golden Group

      Sept 2016 - Feb 2017
      Sales
    • Nike Store

      Apr 2017 - Mar 2018
      Manager of Sales
    • Sutherland

      Apr 2018 - now

      Managing Team members and make sure to meet operation target and deliver the best resolutions to customers and achieve operation Target.

      • Team Manager

        Apr 2019 - now
      • Call Center Agent

        Apr 2018 - Apr 2019
  • Licenses & Certifications

    • Excel: Creating a Basic Dashboard

      LinkedIn
      Apr 2023
      View certificate certificate
    • Excel: Advanced Formulas and Functions

      LinkedIn
      Jan 2023
      View certificate certificate
    • MBA

      Harvard University
      Jan 2018
    • Lean Six Sigma Foundations

      LinkedIn
      Jan 2023
      View certificate certificate
    • COPC

      Arab Academy for Science, Technology & Maritime Transport
      Dec 2022
    • PowerPoint Quick Tips

      LinkedIn
      May 2023
      View certificate certificate