Deep Enrich
Francesco Davidde
220 followers
Rome, Latium, Italy
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About me
Leader Supporto Clienti
Education
Università degli Studi di Salerno
-Laurea Magistrale in Computer Science
Experience
IBM
Jan 2000 - nowCustomer Support IT Manager with 20 years of experience gained in IBM in the World Wide context. Consolidated skills in the products development and services in Cloud Private, Public, Hybrid, Security SIEM, Security Orchestration, Automation and Response. Experience in process innovation projects using Artificial Intelligence with a focus on predictive analytics.Managerial skills in People management and in the development of leadership of middle managers. Client focused.
Leader supporto clienti
Jan 2000 - nowCustomer Support IT Manager - Cloud & Security
Jan 2000 - Dec 2020
Freelance
Jan 2021 - nowCustomer Support IT Manager
Licenses & Certifications
- View certificate
Cognitive Practitioner
IBMSept 2019
- View certificate
Build Your Own Chatbot - Level 1
IBMSept 2020 - View certificate
Data Science Foundations - Level 1
IBMJun 2020 - View certificate
Data Science Methodologies
IBMJun 2020 - View certificate
IBM Quantum Conversations
IBMJan 2020 - View certificate
IBM Quantum Conversations
IBMJan 2020 - View certificate
Security and Privacy by Design Foundations
IBMSept 2019 - View certificate
IBM Certified Senior Manager
IBMMay 2020
Volunteer Experience
Volontario educativo
Issued by Scuola primaria e secondaria on Jan 2010Associated with Francesco Davidde
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