Yonit Yampolsky

Experience

• 

  Amdocs

  Mar 2002 - now

  • Acting as a trusted advisor to the division president• Serving as Business Operations lead for a division of over 1,000 employees. Engaging in discussions and meetings focused on customer success initiatives, revenue planning, financial forecasting, and overall business operations• Collecting and analyzing data from various sources, generating operational and strategic presentations for C-level executives• Facilitating learning sessions for senior leadership, collaborating with the Corporate Learning unit and presenters on agenda creation and session development• Involving in internal projects and strategic initiatives • Streamlining processes to enhance efficiency across all operational functions• Cultivating an engaging, communicative, and inclusive work environment Show less Manage and lead cross-functional teams of 15+ SMEs, development, scoping, operational, performance, infrastructure, testing and delivery professionals in all phases of custom product solutions delivery for telecommunication services client.• Lead customer solution-related activities such as session facilitation, decision making, risk identification, writing documentation, reporting on project status and contract negotiation.• Lead and manage the solution team to build a complete integrated solution. Ensure that all team members work in accordance with the defined methodologies. • Act as liaison between stakeholders, agile team members and developers.• Design the product backlog, roadmap and Agile solutions, including creation of Epics and features and defining user stories, ensuring that the team backlog is aligned with the stakeholder needs.• Responsible for keeping projects within budget framework across the program lifecycle. • Serve as a trusted advisor to the customer in a variety of complex settings.• Leading processes that affect internal and external key stakeholders. Show less Managing production activities. • Being in charge of all production changes, e.g., CR’s, patches, configuration changes, etc.• Being in charge of the Deployment of production releases.• Priming Normalization period internally and with the customer.• Managing and leading team members.• Identifying problems and adapting new methodologies and techniques for improving work procedures and productivity.• Working to establish reconciliation of conflicting demands and requirements of different departments within the company and with the customer. Show less

  • Chief of Staff, Business Operation Manager

    Mar 2023 - now

  • Sr. Project Manager | Business Analysis Specialist | Product Owner

    Sept 2007 - Mar 2023

  • Production Manager | System Integration Manager

    Jan 2007 - Sept 2007

  • Development Group Leader

    Mar 2002 - Dec 2006