Atiun Amin

Experience

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  BAT

  Jul 2002 - Dec 2002

  Intern

   Worked with the Channel Team in “Customer Excellence” program – A daylong training program for the superior quality HORECA (Hotel–Restaurant–Café) owners Assisted Trade Marketing Merchandising Manager,- to design and implement Merchandising Tracking System.- to develop a repair guideline kit for merchandising materials. Assisted Human Resource department to conduct “Your Voice” – a 15-day employee opinion survey designed, developed, and executed by BATCO, UK.ATTAINMENTS Successfully completed internship on “Study on Effectiveness of Retail Promotions and Merchandising at High Quality Groceries and Superior Quality HORECAs (Hotel–Restaurant–Café) in driving Trade Relationship”. Show less

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  AB Bank PLC.

  Aug 2002 - Sept 2002

  Probationary Officer

  Probationary Officer batch 2002

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  Citi India

  Mar 2003 - Nov 2003

  Assistant Officer

   Processed daily foreign exchange and money market deals. Managed the Central Bank reporting under the scope of Treasury Operations. Performed the issuance, receive, and processing of instruments. Most important NO pending task in daily work.

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  Avery Dennison

  Dec 2003 - Nov 2004

  Account Executive

  This position oversaw preparation and execution of multi brand establishment e.g., Charles Vögele (Germany), Levi’s (US & Europe), Woolworth, Tesco, Next, Bhs (UK), Walmart, K-Mart (USA), WE (Belgium), Mango (Spain) in Bangladesh. In addition to that brand positioning, liaison person with global team for international retailers/brands; and establish the value chain of cross functional activities for product development, preparation, sales, and service was essential. Completed preparation and execution of multi-brand establishment, e.g., Charles Vögele (Germany), Levi’s (US & Europe), Woolworth, Tesco, Next, Bhs (UK), Walmart, K-Mart (USA), WE (Belgium), Mango (Spain) in Bangladesh. Performed required activities for brand positioning. Acted as the liaison person with the global team for international retailers and brands. Established the value chain of cross-functional activities for product development, preparation, sales, and service.ATTAINMENTS Official Trainer for Levi Strauss retailers in Bangladesh. Introduced multi-brands into the local market. Show less

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  Grameenphone Ltd

  Dec 2004 - Jan 2008

  This position was responsible for subscriber acquisition, retention, ensure revenue growth, increase market share, and establish Grameenphone as the primary voice communication provider in strategic segment especially at policy organizations, government bodies, armed forces, print & electronic media houses, high commissions/embassies, foreign & UN missions in Bangladesh. Established Grameenphone as the primary voice communication provider in the strategic segment, especially at policy organizations, government bodies, armed forces, print & electronic media houses, high commissions/embassies, and foreign & UN missions in Bangladesh. Revamped Business Solution brand to the strategic sector under the business segment. Rolled out ERP in Business Sales being the rollout team member and key focal for Business Sales. Lead project groups that align with company requirements. Retained strategic segment through customer activity.ATTAINMENTS Successfully secured and established Grameenphone in the strategic segment. Managed liaison with government and international organizations for smooth business. Introduced Business Solutions Customer Database (BSCDB) phase 1 as a Business Customer Project. Built an A-caliber team of global sales talent. Show less  Generated new accounts in strategic segment and retention. Worked with different project groups aligned with department and company requirements. Maintained and monitored sales and services. Worked cross-functional to ensure smooth pre, post, and after-sales & service. Maintained internal and external communication, and reporting.ATTAINMENTS Established nationwide footprint of Grameenphone corporate products and services. Designed, developed, and introduced Bulk Subscriptions Management (BSM) for Business Sales in Telecom Industry. Show less

  • Zone Head, Strategic Sales

    May 2006 - Jan 2008

  • Officer, Strategic Sales

    Dec 2004 - May 2006
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  Warid Telecom

  Jan 2008 - Jul 2010

  Head of Zone

  The position Head of Zone (Dhaka 3) is an advanced role of Key Account Management with leadership and advanced decision-making skills. This position also requires becoming a driving force according to organizational demand, a trainer and mentor and most importantly relationship builder for business acquisition and sustainability. Met and exceeded each sales target despite challenges presented by an aging product platform and dwindling technical support resources. Generated new accounts and retain the existing accounts through sales & services. Ensured team motivation and team building. Fulfilled the responsibility for end-to-end business customer life cycle management. Played role being a development member for business plan, guidelines in the strategic planning process, and business channel development.ATTAINMENTS Built a new customer base. Elevated account sales and revenue by 100% growth from 2008 to 2010. Show less

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  Pacific Bangladesh Telecom Limited

  Jul 2010 - Sept 2016

  The position Head of Business Circle is the leadership role to maintain Account Managers and advanced decision-making skills. Planned and executed retention strategy for customer retaining programs. Developed Account Managers for retaining the business from the corporate segment. Designed and developed a sustainable model for stable revenue and make it upward. Managed demand coordination between key customers and internal stakeholders to ensure product tailoring and service assurance balancing a win-win situation. Established customer relationship through self & team and overall coordination between critical accounts and internal stakeholders.ATTAINMENTS Retained existing customers considering resource constraints. Maintained steady revenue despite encounters. Show less The Business Development Manager position is charged with the important roles of identifying new prospects and retaining the clientele along with managing a team of in-house on service and business development towards target business segment. Played the vital role as the business development person for Business Sales (Corporate & SME). Assisted and formulated the business plan for Business Sales. Acted as the process owner and strategic performer of process development. Simplified the business practice for efficient & smooth operation. Initiated new projects and contributed to various cross-functional projects & activities for the business segment. Planned and executed targets along with effective customer development programs. Designed and implemented operational systems and reporting tools. Maintained liaison and peer with internal and external customers and stakeholders. Retained customers to enhance revenue. Supervised Business Sales administrative, recruitment, and operational concerns. Uphold end–to–end Business Sales accomplishments as the single contact point.ATTAINMENTS Restructured Corporate Business focusing on contemporary business practice. Designed and established effective inter & intra dept. process, practice, and smooth operation. Implemented automated reporting. Rolled out projects for effective and efficient business practice and growth. Maintained steady revenue despite encounters. Show less

  • Head of Business Circle

    May 2014 - Sept 2016

  • Business Development Manager, Business Sales

    Jul 2010 - May 2014
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  Platform Solutions Limited

  Oct 2016 - Sept 2017

  Head of Sales and Marketing

  The position Head of Sales & Marketing is the management role to maintain sales, marketing, and operations with key decision-making skills. Formulated and monitored the business plan. Lead and drive the team to grow the revenue and sustain according to the business plan. Introduced and managed different channels, e.g., government, defense, corporate, and retail. Practiced and developed leadership in subsequent level management. Lead the sales team to create ample opportunities and turn to close. Lead the engineering and architect team in support of successful design and delivery of projects. Prepared the sales, marketing, supply chain, and customer service teams to cater to the business market. Assisted the internal stakeholders in taking the right investment decision and following up on the KPIs of new projects. Addressed major strategic issues being part of the Management Committee.ATTAINMENTS Launched Yale (hardware) and Flos Lighting brands in the Bangladesh market. Introduced end-to-end service for OTIS Omega lift. Designed and implemented contemporary business operation processes and sales procedures. Show less

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  BRAC IT

  Nov 2017 - Nov 2022

  The COO role is a vital member of the senior management team, reporting only to the Chief Executive Officer (CEO). The goal of the position is to design and implement business operations, establish policies that promote company culture and vision and oversee company operations and executives’ work. Designed and implemented business operations. Established policies that promote company culture and vision. Oversee daily operations of the company and the work of executives. Designed and implemented business strategies, plans, and procedures. Set comprehensive goals for performance and growth. Lead employees to encourage maximum performance and dedication. Evaluated performance by analyzing and interpreting data and metrics. Write and submit reports to the CEO on all matters of importance. Managed relationships with partners/vendors. Participated in expansion activities - investments, acquisitions, corporate alliances, etc.ATTAINMENTS Grown 96% in team size, 357 employees (Nov’2022) from 182 (Nov’2017). Turned to making profit from 2020 and continuing. Optimized the operations cost by 10%. Rolled out the microfinance-based ERP for BRAC, #1 NGO worldwide, nationwide at 3,122 branches in 5 phases. The modules are microfinance, HRMS, procurement, e-tender, finance, inventory, and fixed asset. Role played as team member to acquire of a German company namely FieldBuzz Solutions GmbH. Led MBBS Exam 2019 for Directorate General of Health Service (DGHS), Ministry of Health and Armed Forces Medical College (AFMC) as Project Lead. Role played as Product Owner of BRAC IT HR Solutions, the comprehensive end-to-end HR system. Role played as Key focal for Leveraging ICT (LICT) and Enhancing Digital Government & Economy (EDGE), the World Bank funded projects under ICT Ministry for developing fresher, mid-management, and senior executives of IT industry. Show less

  • Chief Operating Officer

    Sept 2019 - Nov 2022

  • Acting Chief Operating Officer and Chief Commercial Officer

    Dec 2018 - Sept 2019

  • Vice President and Head of Operations

    Nov 2017 - Nov 2018
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  Reinforce Lab Limited

  Feb 2023 - Feb 2024

  Chief Operating Officer

  In this COO role, I worked as the operational manager, strategic thought partner, and leader of organizational culture. The position demanded to play a critical role in the refinement, design, and integration of organization-wide, cross-team systems and processes to ensure alignment and increased operational efficiency. Driving the operationalization of the strategic plan with a human-centered focus.

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  Global EdExpo

  Oct 2023 - Feb 2024

  Project Director

  Passionate Project Director at Global EdExpo 2024. With a heart for education and an eye for detail, I orchestrate an inspiring gathering of local & international colleges & universities at BICC, Dhaka, Bangladesh, on February 25-26, 2024. Excited to relate to eager learners with endless opportunities! Let's shape the future together.