Regine Bonnand Coste

Experience

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  BEST WESTERN Hôtel Chavannes-de-Bogis

  Jan 1992 - Jan 2000

  Sales And Marketing Associate

  - Elaborate in coordination with the general management the marketing guidelines- Promote & develop sales (present the hotel through fairs & events, set up and maintain commercial partnerships with travel agencies, negotiate and implement contracts for corporates and/or important events)

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  Beckman Coulter

  Sept 2000 - Feb 2003

  Customer Service Representative

  - Provide optimum customer service to maintain and enhance existing & new business- Responsible for creation, maintenance, termination and renewal of Sales Contracts- Create automatic planning proposals or Pricing Agreements- Track and process orders, billings and credit notes - Managing customers inquiries such as pricing, stock availability, delivery, order status and product information- Handle customers’ complaints for lost or damaged goods, product returns or exchanges- Support the sales team for all their administrative needs Show less

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  Stifel Nicolaus Ltd, Geneva (CH)

  Apr 2004 - Jan 2008

  Office Manager & Back office coordinator

  Office Management - Manage all aspects of employee administration services for Geneva based employees- Prepare expense reports, invoices and coordinate all accountancy matters- Provide administrative support to the 2 managers Back Office Coordinator- Provide back office services to the monitoring of the activity of transmission of orders- Opening & closing accounts, coordinate money transfers- Coordinate customer's demands from order processing to customer delivery, in full compliance with the financial services authority rules Show less

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  Apricus Finance SA

  Oct 2008 - Feb 2010

  Administrative Assistant

  - Handle all the asset management mandates billing- Assist the Compliance Officer with the Financial Authority Rules- Provide Administrative support to the General and Asset Managers- Keep up to date the client accounts data- Elaborate and update monthly reports

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  Novartis Consumer Health

  Feb 2010 - Dec 2013

  - Manage communications related to Drug Safety & Pharmacovigilance activities received from local affiliates, licensing partners, third party vendors - Import adverse events case reports in the safety database- Reconcile case reception with local affiliates & licensing partners- Monitor report transmissions to licensing partners & Health Authorities- Initiate product configuration in the safety database - Support Global Clinical Research Organisation Manager in setting up outsourcing contracts and linked activities- Implement and maintain all information in appropriate database- Manage purchase orders, invoices and budget tracking- provide full range of administrative and confidential support to the Department

  • Drug Safety Associate

    Sept 2010 - Dec 2013

  • Administrative Assistant Clinical Operations

    Feb 2010 - Sept 2010
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  GSK

  Dec 2013 - Dec 2021

  Pharmacovigilance Agreement Associate

  Accountable for negotiating optimal, safety compliance agreements with external partners whilst establishing good collaborations and maintaining positive working relationships with third party partners (i.e. Licensing Partners, Distributors, Manufacturers) - around 20 contracts per year.- Trained impacted functions on agreements signed with partners to ensure clear understanding of the obligations agreed.- Performed reconciliations and monitored compliance checking activities with business partners.- Collaborated with stakeholders providing advice and support for commercial agreements ensuring that optimal and compliant pharmacovigilance obligations were included as required.- Collaborated with cross-functional groups such as Business Alliance/Development, Regulatory Affairs, Clinical Operations, Quality Assurance, Legal and Project Management.- Contributed to projects relating to improvements in processes and systems (e.g responsible for identification of new European medical devices regulations effective in May 2021 and defined the necessary obligations to include in relevant safety agreement templates).- Experienced a joint venture between Novartis & GSK companies in 2015. Transferred agreements in place to the new company, getting clear understanding on the new company structure and procedures, identified the impact on the existing agreements and implemented the necessary actions for about 100 contracts within short timelines.- Provided support to audits as required and ensured remediation of findings. Show less

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  World Health Organization

  Jul 2022 - now

  Administrative Assistant

  Provide administrative and logistical support to the team, actively contributing to the successful delivery of strategic objectives, global consultations, and international workshops.- Coordinate over 50 global group calls, bringing together 200+ experts across 53 countries to foster collaboration and knowledge exchange.- Plan and execute high-profile meetings, including an international workshop with 180 participants and multiple virtual consultations—delivered efficiently and within tight timelines.- Ensure smooth communication between diverse stakeholders, managed complex logistics, and delivered results on time—despite the challenges of multiple time zones and international coordination.- Recognized for commitment, adaptability, and attention to detail, consistently serving as a reliable and valued team member. Show less