Marina Ramos

Experience

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  AYUNTAMIENTO DE MALAGA

  Jan 2008 - Jan 2009

  Administrative Assistant

  Invoicing, accounting and administrative tasks, reports and files archive, citizen attention, phone assistance, dossier registration, etc.

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  AYUNTAMIENTO DE MALAGA

  Jan 2012 - Jan 2012

  Event Organizer

  Programmes, billboards, T-shirts and brochures distribution, event coordination, hostess, visitors attention at Information Point stands, supervision of every activity under my scope, statistics collection, etc.

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  DISWORK SL

  Jan 2012 - Jan 2013

  Museum Receptionist and Hostess

  Visitor welcoming and attention, tours / groups guidance and organization, tours / groups booking, watchfulness of the artwork, information desk, catalogs seller, visitors counting, phone assistance, translation for foreigners, regulations information, etc.

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  TRYP by Wyndham Antwerp (Sir Plantin Hotel BVBA)

  Jan 2012 - Jan 2012

  4* Hotel Receptionist

  Rooms assignment and booking management, billing and accounting, phone assistance, on-line booking handling, back office tasks, tour packages sale, tours - trips / bicycles and cars rent, left-luggage office control, information desk, facilities supervision, etc.

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  Ayuntamiento de Málaga

  Jun 2012 - Jun 2012

  Administrative Assistant

  I collaborated on the preparation of a local cultural event by organizing documents and preparing individual invitations.

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  Conservatorio Superior de Danza Málaga

  Nov 2012 - Nov 2012

  Audio Technician

  Installation of the sound system, analogical and digital mixers use, mono, stereo and RCA cables reparation / fabrication, audio equalization, live performance sound effects, sound system collection and removal. (Musical / theater)

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  IBM

  Dec 2013 - Oct 2015

  Technical Support

  Software / hardware / network technical support (Windows XP, Windows 7, Linux, iOS), virtual remote assistance, diagnosis and troubleshooting for my clients.Technical translation of applications and user guides.Team coordinator, hardware security supervisor, quality coach and new potential members interviewer.Calls and emails handling / dispatching, passwords management, accounts creation / deletion, Wifi Guest creation, critical incidents tracing, backlog administration, back office tasks, etc.Companies I supported: Hertz, Michelin, BP plc, Astellas Pharma, McCain Foods, Diageo and JLL. Show less

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  Jarden Corporation

  Nov 2015 - Jul 2016

  AR Accountant

  Accounts Receivable Administrative tasks for the Spanish and French teams using SAP daily.Billing system update, payments allocation and registration, accounts / payments reconciliation and clearing, customer database update (MINOS).Customer accounts follow up, seeking for non-payments, delays, etc. Investigating and solving accounts discrepancies.Reports creation with Excel macros.Preparing bank deposits processing different payment documents (DOXIS4), sending payment requests to customers.Translation and preparation of confidential documentation for internal / external audits. Show less

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  ADP

  Aug 2016 - Mar 2018

  Enterprise eTIME Application Consultant

  I managed the functionality of the product for each of my clients, from testing stage to troubleshooting and enhancing in production.Resolving client application questions and problems in regards of system set up, product functionality and project issues in the complex area of time and labor management under very delicate deadlines.Leading new implementations.Learning to analyze and troubleshoot the product's interfaces​​.Interviewing and training new potential members for the team.Creating technical guides for each product and client. Show less

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  BESTSELLER

  Jan 2019 - Jan 2020

  Accounting Administrative Assistant

  Accounts Payable Administrative tasks, company accounting and data management in addition to interpretation and creation of tables in Excel.Use of SAP (Production ECC) through Citrix, databases through local and shared drives and Excel in a daily basis. Generation and registration of invoices on time, payments allocation and clearing, accounts clearing and communication with suppliers. Creation of a Processes Guide for AP.

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  Avature

  Oct 2021 - now

  Implementation Associate

  My main goal is understanding the requirements of our clients to build and configure the solution that they need, test and troubleshoot when necessary and translate the technical aspects of the projects while working under important deadlines. As an Implementation Associate I get to see how the projects are managed from start to end, getting to deliver complex, highly configurable and user friendly SaaS solutions in a fully-remote and very team-work oriented environment.