Eduardo Ramirez

Experience

• 

  Shaw's Supermarkets

  Jun 2012 - May 2014

  Bakery Clerk
• 

  Smart Toys and Games

  Sept 2013 - May 2014

  Keyholder
• 

  Genesco

  May 2014 - May 2014

  Supervisor
• 

  Bunker Hill CC

  Aug 2015 - May 2017

  Student Assistant
• 

  Gap

  Apr 2016 - Aug 2017

  Visual Specialist
• 

  Microsoft

  Mar 2017 - Nov 2021

  • Increased the effectiveness of single point of contact service for school systems and universities in theGreater Boston area by simplifying workstreams• Created onboarding programs and hosted forums to allow clients to successfully deploy hardware andsupport new users• Accelerated resolution of customer service issues by developing solution-focused relationships withproduct engineering and support teams• Improved ongoing support to clients by proactively identifying potential issues and optimizing lifecyclemanagement activities Show less

  • Education Sales Specialist

    Mar 2020 - Nov 2021

  • Inventory Control Specialist

    Mar 2017 - Mar 2020
• 

  Aramark

  Dec 2021 - Jul 2022

  Assistant Food Service Director

  • Supervised a team of 15 chefs and 15 catering staff members• Managed daily food service production, including delivery to three separate buildings• Facilitated catering for weekly events serving between 10 and 400 guests• Cultivated and maintained relationships with vendors, distributors, and account holders• Streamlined point of sale tracking for menu options offered as daily specials by creating new touchscreenbuttons and report features