Tony Rodriguez

Experience

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  Mega Replay

  Jan 2016 - Jan 2018

  Associate Buyer

  I started as a register employee and within a year I moved up to a buyer position where I was given a lot more responsibility. Manager Adjacent.

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  Zander Insurance

  Jan 2019 - Jan 2020

  Customer Service Representative

  I worked as a CSR in a call center fielding around 100 calls a day. I was responsible for Technical support as well as transferring clients to the necessary assistance when there was a potential Identity theft issue.

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  CLEAResult

  Oct 2020 - now

  Senior Data Processor

  I am currently an Upstream Level II Data Processor for CLEAResult. I handle submission issues. This requires me to determine what is causing the submission to either error or reject. I work mostly with excel but I also use SQL based programs as well as use the Salesforce CRM.