Andrew Schearer

Experience

• 

  Envirotest Systems Inc.

  Jan 2001 - Jan 2002

  Vehicle Inspector

  Performed testing on vehicles to ensure compliance with emission standards for state of CT.

• 

  Reforger.com

  May 2002 - Dec 2015

  🔹 Enhanced business procedures through process optimization for effective operations management of distribution center. 🔹 Recognized by executive management for excellent performance. 🔹 Managed all operations post sale increasing in profitability and customer retention.🔹 Created HR policies and procedures leading to 0 turnover and streamlined business operations and improved staff performance.🔹 Streamlined warehouse management operations reducing costs by 20%🔹 Conducted rate negotiation with various shipping companies and vendors causing a savings of close to 10% per month.🔹 Formulated HR policies from scratch to streamline business operations and improve staff performance.🔹 Generated organizational profit of $5K by formulating optimized plans for inventory management.🔹 Monitored compliance with health and safety rules and regulations by managing labor, productivity, quality control, and safety procedures.🔹 Developed policies for managing warehouse space to bring requirements in line with needs providing a 50% boost to employee productivity.🔹 Customer Service and support via Email, Phone and in-person leading to a 99% positive customer response. Show less

  • Operations Manager

    Jan 2009 - Dec 2015

  • Office Manager

    Jan 2005 - Jan 2009

  • Order Packer

    May 2002 - Jan 2005
• 

  Southern Auto Auction

  Jan 2003 - Jan 2005

  Block Clerk

  🔹 Entered vehicle information for sales generated on the auction block with 99% accuracy.🔹 Communicated with car dealers to ensure data accuracy.🔹 Entered vehicle information into database with 99% accuracy.

• 

  Pride Stores

  May 2016 - Jul 2016

  District Manager

  🔹 Performed various HR functions including candidate interviews, Employee evaluation, and scheduling which resulted in lower turnover with individuals hired.🔹 Ensured merchandise was properly positioned according to company policies.🔹 Assisted sales team with customer service and support, by means of verbal communication mentoring some with increasing sales at some store.🔹 Assisted store teams with making sales goals and increasing sales in stores resulting in increased profit for the company🔹 Transferred information and policies from Pride Corporate to store management and reporting on store activities and issues on a daily basis, by means of verbal communication and daily meetings Show less

• 

  Northwest Pallet Services

  Sept 2016 - Sept 2017

  On Site Operations Manager

  🔹Transformed $10K weekly loss making company to $1K weekly profit generating business. 🔹Administered day-to-day operations for pallet recycling through development and implementation of innovative policies to optimize storage space and enhance productivity. 🔹Developed an effective strategy to address and resolve issues for increase customer satisfaction and retention. 🔹Directed internal activities to ensure consistency, accuracy, and compliance across all departments leading to a more efficient processes.🔹Accomplished the development of policies and procedures for autonomous profit generation by site. 🔹 Made site self-sufficient in eliminating several material supply costs. Show less

• 

  NSA Commercial Door And Hardware

  Dec 2017 - Jan 2018

  Inventory Clerk

  I was responsible for streamlining the Inventory Management system recovering about $500 in product value.

• 

  Springfield Technical Community College

  Jan 2019 - May 2019

  Supplemental Instructor

  🔹 Reviewed Unix OS subject matter with students providing them with strong foundation in Unix OS fundamentals.🔹 Developed student-focused lesson plans, course content, visual aids, answer keys, supplementary notes, and course websites for effective communications to students resulting in the top 3 grades in the class.🔹 Established advanced methodologies for students to review assigned materials for enhanced lesson reinforcement by using MS PowerPoint Jeopardy game to review the material. Show less

• 

  Springfield Technical Community College

  Aug 2019 - Oct 2019

  Graduate Intern

  🔹 Advised students with software installation, and other technical issues allowing them to use their computers effectively with their studies🔹 Performed password resets, using email, phone and in-person support, for students using Datatell, and Gmail software systems allowing students access to college resources.🔹 Coordinated with other interns to assist multiple students with technical needs allowing us to increase productivity by approximately 10%.

• 

  Infosys

  Oct 2019 - Jan 2021

  Junior Operations Associate

  🔹 Communicated with Multiple departments to ensure most mainframe issues were solved within 2 hours of ticket generation in ServiceNow system.🔹 Created documentation to streamline job abend corrective action which reduced research time by 50%.🔹 Implemented new procedures which reduced errors by 15%.🔹 Guided other students with understanding of Mainframe systems like COBOL, JCL, and z/OS by verbal instruction and written communication allowing them to pass required training.

• 

  ADNET Technologies

  Jan 2021 - Jun 2022

  Junior IT Security Analyst

  🔹 Performed phishing simulations with clients leading to an increased awareness of phishing emails and a reduction in the number of “clicks” on phishing simulation emails, increasing awareness of what phishing emails were and what to do about them.🔹 Deployed SentinelOne, Endpoint Detect and Respond software, to over 40 clients (total of over 4000 endpoints) increasing security posture.🔹 Deployed SOCSoter, SIEM tool, to 4 client organizations increasing the protection of their network and critical systems and managed around 10 clients in this tool.🔹 Created Security Training sessions, Webroot and KnowBe4, with clients assisting them with staying up to date on current security trends and increasing their cybersecurity awareness.🔹 Generated and analyzed reports on security tool findings and conducted meetings with clients to enhance their understanding of security issues.🔹 Communicated by email and phone with clients to coordinate software updates increasing protection of their organization.🔹 Deployed software updates to endpoints to ensure maximum protection. Show less

• 

  Cyber74

  Jun 2022 - Jan 2024

  🔹 Significantly improved the client’s security posture by successfully deploying and tuning SentinelOne (EDR), Stellar Cyber (SIEM), and other security tools like Threatlocker and DNSFilter to over 10 client environments (over 1500 endpoints) and ensured configuration complied with industry best practices 🔹 Locked down internal systems which increased security posture and created best practices for Cyber74.🔹 Increased security software sales by providing security recommendations to client organizations on how to improve their security posture.🔹 Performed tests on new tools to confirm usability for both internal and external organizations which improved security offerings and increased the protection of the organization.🔹 Reduced the number of clicks in phishing emails by delivered training sessions with security tools for internal employees.🔹 Increased Cyber74’s protection and conformed to best practices by successfully managing security platforms for internal users.🔹 Communicated by email, phone, and virtual meetings with internal users and client contacts to coordinate software deployments and initial troubleshooting which reduced the need for meetings and streamlined the deployment process.🔹 Created Knowledge Base articles and procedures for security tools including SIEM, EDR, and application control increasing efficiency with internal staff.🔹 Developed, tested, documented, and implemented new standard operating procedures and modified current procedures that enhanced deployment and staff efficiency. Show less 🔹 Deployed security tools to client systems increasing their cybersecurity posture.🔹 Assisted with configuration of security tools making them more effective in protecting the organization.🔹 Communicated by email, phone, and virtual meetings with internal users and client contacts to coordinate software deployments and updates and initial troubleshooting ensuring activities proceeded on time.🔹 Generated and analyzed reports on security tool findings and conducted meetings with clients to enhance their understanding of security issues and to provide recommendations to improve security posture.🔹 Deployed software updates to endpoints which ensured maximum protection and increased the security posture of the organization.🔹 Created Knowledge Base articles and procedures for employee onboarding improving the efficiency of onboarding new employees.🔹 Created Office 365 accounts for new users and provided technical onboarding of new hires which reduced the time of onboarding a new hire allowing them to start work earlier. Show less

  • Security Engineer I

    Jan 2023 - Jan 2024

  • Security Analyst I

    Jun 2022 - Jan 2023
• 

  Palo Alto Networks

  Mar 2024 - now

  XSIAM PS Engineer