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Kalpesh Baviskar

Kalpesh Baviskar

Tech support

Followers of Kalpesh Baviskar707 followers
location of Kalpesh BaviskarGreater Bengaluru Area

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  • Timeline

  • About me

    Lead Business Analyst | Product owner | MBA

  • Education

    • MET's IOE

      2008 - 2012
      Bachelor's degree Electronics engineering

      Cultural secretary of the students council.

    • Silver Oak

      2006 - 2008
      SSC

    • Welingkar Institute of Management

      2014 - 2016
      Master of Business Administration (M.B.A.) Marketing

      Activities and Societies: Head of scoial media marketing wing of Radiowe, an online radio at We school. Team manager at IMPACT an reputed inter Bschool cricket tournament.

  • Experience

    • Mphasis

      Mar 2013 - Feb 2014
      Tech support

      1) To solve the technical queries of the users through telephonic calls , emails and instant messenger tools.2) Take care of the Personal computer lifecycle management (PCLM) process of the users.3) Attend weekly client calls and update about the status.4) Attend trainings from the client team and train the on site team over the new tools.5) Manage the Queue of the incoming tickets.

    • The small big ideas

      Jan 2015 - Mar 2015
      Social Media Intern

      o Handling Facebook pages and Twitter handles of the clients of the company (& pictures and square feet).o Generating the weekly reports and analysing them.

    • Zocalo.in

      Feb 2015 - Mar 2015
      Social media intern

      I worked on developing the social media strategy and increasing the reach of the startup. I was also involved in content feedback for the expansion of the company in Mumbai. The platforms i worked on were Facebook, Twitter, Instagram.

    • Nielsen

      May 2015 - Jul 2015
      Market Research Intern

      • Project: "Study of commercial real estate and changing trends work place management in Mumbai and Pune"• Activities: Secondary market research, primary research (interviews) and data analysis• Recommendation: Best practices followed across industries and comparative analysis between them• Appreciation: Report submitted in a global conference and appreciated by seniors in office• Additional projects: Market sizing for Food and beverage industry in Hong Kong and Singapore and Paste use in manufacture of solar device. Show less

    • Wipro

      Jun 2016 - Mar 2022

      • Consultant

        Feb 2018 - Mar 2022

      • Business Analyst

        Jun 2016 - Mar 2022

    • Sapiens

      Mar 2022 - now

      • Lead Business Analyst

        Jul 2024 - now

      • Sr. Consultant

        Mar 2022 - now

  • Licenses & Certifications