JC Galvez

Experience

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  Shellsoft Technology Corporation

  Mar 2007 - Aug 2014

  Provided pre-sales and post sales support in different field of industry including Government Departments, Banks, Pharmateutical, Retail, Schools, and other big companies here in the Philippines and abroad.Performed software installations, provided high-level customer care and training to our valued customersProvide technical support and share knowledge on a variety of Industry leading products such as Data Security and System Protection, Network firewall, Web and Email management and protection, System and Endpoint Management and Protection, Servicedesk Solution, Hardware Provisioning and Troubleshooting, Virtualization, & many more.Performed product presentations on respective customers and conduct Proof-of-Concept (POC) of the proposed solutionsTechnical information technology professional with demonstrated success in computer system/network administration, field engineering, and data communications. Proven expertise and strong ability to increase reliability, maximize productivity, and introduce system efficiencies.Promotes and test new product technology and new version releases Show less

  • Technical Support Engineer

    Mar 2008 - Aug 2014

  • On the Job Training

    Mar 2007 - Mar 2008
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  TeleTech

  Sept 2014 - Jan 2016

  System Administrator
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  Information Technology Security Distribution, Inc.

  Jan 2016 - now

  • Technical Manager

    Jan 2017 - now

  • Systems Engineer

    Jan 2016 - Jan 2017