LATIFA R.

Experience

• 

  Eni Energies et Services

  Aug 2011 - Jun 2012

  Administrative Assistant

  Purchasing &Logisctics DepartmentAdministrative Assistant at ENI ;Trans Tunisan Pipeline Company Tunisian Branch.Main Tasks as mentioned below:Dealing with suppliers by e-mail, fax, phone and directly-Sending quotation requests to ( local & external) suppliers with technical specifications and description of items-Making comparative table after receiving quotations -Placing order with the adequate offer and after approval and following up till final delivery-In case of purchase from another country , we deal with forwarding agent to finalize import documentations and procedure ;-Providing the forwarding agent all documents received from supplier like: invoice; bill of lading or airway bill, packing list needed for import.-Coordinating with logistics for shipment tracking until package is received-Replacing the personal assistant of PDG during her leave. Show less

• 

  Taleb Group Qatar

  Jan 2014 - Aug 2015

  Administrative Officer - CHRO Office

  ◦ Receive and process communication channels, including email, phone, and physical mail◦ Organize, compile, update school personnel records and documentation◦ Manage and update HR databases with different information such as new hires, terminations, sick leaves, warnings, vacation and days off◦ Arranging accommodation in coordination with accommodation coordinator and Booking air tickets for new staff.◦ Process for visa, Residence work permit, Medical Health Card and Qatar Identity card in coordination with School representative.◦ Prepare attendance of Employees for Payroll and Salary Processing◦ Prepare Monthly Overtime form and overtime sheet.◦ Filing staff records◦ Provide salary certificate, experience certificate upon staffrequest and after HR manager approval.◦ Answer employees questions and provide requested information◦ Ensure functionality of necessary office equipment, andrequisitioning new equipment and supplies as needed◦ Prepare quotation request-place order-follow up with supplierand store keeper◦ Assistance in organizing events, including ordering materials andrefreshments Show less

• 

  Selge Beach Resort & Spa

  Jun 2017 - Sept 2017

  Guest Relation Staff

  Welcoming arriving guests (VIP) and making a tour information upon their requests.◦ Attending promptly to guests' inquiries and assistıng them with their needs◦ Solving problems in order to get guest satisfaction and remain a permanent contact with all resort departments.◦ Supervising all other departments staff ( Front office staff – Food & beverage staff –Security-Housekeeping Staff) and reporting to general manager◦ Greeting and receiving feedback from customers in order to ensure satisfaction.◦ Supporting front office on cash handling, translation and back office job Show less

• 

  WASHINGTON Resort Hotel&Spa

  Jan 2018 - Oct 2018

  Receptionist

  ◦ Perform all check-in and check-out tasks◦ Manage phone reservations◦ Register guests & collecting necessary information (like contactdetails ...)◦ Welcome guests upon their arrival and assign rooms◦ Provide information about hotel amenities and facilities .◦ Respond to clients’ complaints in a timely and professionalmanner◦ Liaise with housekeeping staff to ensure all rooms are clean, tidyand fully-furnished to accommodate guests’ needs◦ Confirm group reservations and arrange personalized services forVIP customers and event attendees◦ Maintain updated records of bookings and payments.◦ Assisting on cash handling and back office work. Show less

• 

  Qatar Museums

  Apr 2019 - May 2022

  Administrative Assistant

  Administration:◦ Answering emails, phone calls, fax.◦ Greeting and dealing with everyone entering the building.◦ Making weekly Staff Roster.◦ Preparing daily absent report of staff.◦ Making the monthly attendance sheet .◦ Preparing reports for upcoming and on going events and coordinating with others departments◦ Typing daily maintenance report and daily problems report and Following up with the departments till everythingis fixed.◦ Maintaining physical and digital records◦ Arranging Filing space◦ Providing training about museum exhibitions concept and ticketing system for new candidates .◦ Create and distribute new guidelines assigned by the senior of visitor services specialist.◦ Submitting the internal purchasing request for office supply to procurement department (monthly).Customer services:◦ Supervising lobby area and ticketing staff .◦ Assisting Tour guides in case of larger group on tour.◦ Present museum exhibitions and activities to public visitors and educational groups in a professional manner. ◦ Observing and noting visitor’s experience in museum.◦ Worked at Fire Station Museum as Front desk staff and tour guide for 2months.(Jan-February 2020) Show less

• 

  Ezdan Holding Group

  May 2022 - Nov 2022

  Secretary

  Reporting to DGCEOProviding secretarial &Administrative support to the management.*MANAGEMENT OF SCHEDULE:Responsible for maintaining &managing the director daily calendar & scheduleArrange meeting invites & appointments and ensure director is well prepared for the meeting.Attend all weekly director meetings and take minutes of meeting.* Administrative Support:Act as the director first point of contact & liaise with people from both internal & external organizations.Responsible for drafting correspondence, official letters, agendas, reports & other documents Responsible for screening calls, enquiries & requests.*Travel arrangements:Plan, organize &arrange with HR coordinator’s for the director”s travel itinerary (ticket-hotel booking&other documents)*OFFICE MANAGEMENT:In charge of upkeep & maintenance of director”s office & ensure that all office equipment & facilities all in working condition.*FILING & DOCUMENT CIRCULATION:Devising & maintaining office systems, including data management, filing & documents trackCoordinate incoming &outgoing communication document including distribution as appropriate information and preparing standard information on behalf of the director.AD-HOC ADMINISTRATIVE TASKS:Maintain the data base up to date (Files&other doc)Support the property management team by providing documents whenever requested in line with S.O.P, Scan and file all the important doc according to instruction of directorCoordinate with other departments within corporate subsidiaries for any request and documents.Update tracking file for any incoming and outgoing DOC Perform other tasks as assigned by the director. Show less

• 

  Military Medical City Hospital

  Nov 2022 - now

  Executive Personal Assistant To Chief Executive Officer-Military Medical City Hospital