
CHRISTOPHER DAVIS

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About me
Customers Services Director Cross Rental Services
Education

Bethany School, Goudhurst,Kent
-
University of Portsmouth
2018 - 2021Bachelor's degree Business Leadership and ManagementCurrently studying for a Bachelor's degree in Business Leadership and Management alongside full time employment
Experience

HM Forces
Sept 1988 - Mar 2012Description:Responsible for managing international organisations in the financial management and delivery of cutting-edge programmes to bring social and economic stability to areas in conflict or that had been stricken by disaster. o A focal point for advice and planning aspects of stabilisation, coordinating stakeholders in project delivery.o Delivered all aspects of training team members to build capabilities and promote personal growth and development.o Led end-to-end projects and programmes from conception to completion, including reopening a school, ensuring achievement of all infrastructure needs. Show less Earlier in my career, I was fully accountable for managing military personnel and operations. Some of my main duties were to weigh in during major decisions and managed large-scale projects. I fostered a workplace culture that drove team members to excel. I also collaborated with my senior leaders and project leaders to develop and apply strategies and goals focusing on results for areas that could improve operations.Key Contributions: ● Provided leadership during transformation of group of employees to team atmosphere; empowered junior managers to become effective leaders. Show less Responsible for the regeneration and repair of up to 300 pieces of mechanical equipment in a time critical environment, whilst managing a multinational workforce of up to 52.• Ensuring the production lines ran smoothly with all work being completed within deadlines and scheduled maintenance plans.• Forecasting potential issues and areas that may cause concern early to ensure that they could be averted.• Central point of contact for technical advice• Conducting contingency planning to ensure all equipment required was supplied on time and fit for purpose.• Liaising with suppliers to ensure all spares were available and sourcing local suppliers where appropriate.• Managing HR issues and personal development of 25 permanent staff (civil & military), 17 temporary staff and 10 MOD contractors, organising suitable training.• Managing day to day responsibility for the overall running of the building and facilities required for operating a successful repair and maintenance facility• Ensuring that all of the workforces, both military and civil, were fully briefed on Health & Safety issues.• Evaluating working practices to ensure that best practice was implemented both for customer and work force. Show less
Team Leader/Operations Manager
Sept 1988 - Mar 2012People Operations Manager
Sept 1988 - Nov 2011Operations Manager – Engineering Maintenance & Facilities Management.
Jan 2006 - May 2008Operations Manager
Jan 2006 - May 2008Operations Specialist
Sept 1988 - Dec 2006

Franciscan Missionaries of the Divine Motherhood
Nov 2011 - Jan 2013Deputy Director of OperationsIn this role, I used my expert project management and world-class leadership skills to ensure all hard and soft services, such as grounds, catering, contracts, and maintenance consistently met quality expectations. Key Contributions:● Swiftly responded to clients’ needs and cut costs by creating facilities co-ordinator position.

Norland/Incentive FM
Sept 2013 - May 2014Contract ManagerAs a Contract Manager, I was directly responsible for directing three supervisors and 20 engineers across 26 sites. It was on me to direct work in high security and sensitive environments. I also implemented and communicated business policies and processes, while monitoring contract implementation, disaster recovery, and training delivery.Key Contributions:● Slashed £30K in costs by establishing onsite cleaning, grounds and maintenance teams.● Improved workflows and implemented effective succession planning arrangements by staffing contracts with effective and competent teams. Show less

University of Chichester
Jun 2014 - Sept 2014Responsible for managing a team of 23 multi-skilled engineers in the service delivery to ensure compliance through the delivery of PPMs across 26 sites. o Managed the 3rd party contractors and ensured the best value for money on service delivery.o Handled delivery of Health and safety across the site in partnership with the client. Responsible for managing a team of 23 multi-skilled engineers in the service delivery to ensure compliance through the delivery of PPMs across 26 sites. o Managed the 3rd party contractors and ensured the best value for money on service delivery.o Handled delivery of Health and safety across the site in partnership with the client.
TEMP Soft Services Manager
Jun 2014 - Sept 2014TEMP Soft Services Manager
Jun 2014 - Sept 2014

Butlin's
Sept 2014 - Oct 2015Resort Facilities Services ManagerAs the Head of Department responsible for maintaining appropriate standards to ensure Health & Safety of guests and team as a priority across all aspects of technical Services while ensuring compliance to company and legal requirement. o Identified and implemented a facilities strategy to ensure compliance via a programme of works and PPMs.o Worked on the budgetary requirements and shared narratives to justify the cost and potential savings through asset sweating.o Focused on establishing a contractor base that ensured value for money whilst adhering to the compliance standards. Show less

Arcus FM
Oct 2015 - Dec 2019ARCUS Facilitates Management (Sainsbury’s Contract)Bottom line accountability for leading the delivery of M&E and Fabric to 278 Sainsbury stores and managing the operational budget to enhance the working processes.o Focused on identifying and implementing innovative work methods to deliver a gold level of customer services.o Responsible for driving operational enhancements while collaborating with cross-functional teams.

Goverment Facility Services Ltd
Dec 2019 - Apr 2021Cluster ManagerResponsible for the Estates and Facilities Management services across a cluster of establishments within the region to deliver per the targeted results. o A specialist advisor to site managers, sharing technical advice on all aspects of maintenance, repairs and improvements to establishments to enhance operational efficiency.o A liaison between the establishment, the Regional Account Director and the project delivery group on significant projects and as Project Manager on regional projects.o Liaising with MoJ and other 3rd parties to ensure the management of the historic estate per the expected customer standards.o Managed delegated budgets in compliance with Finance, Procurement and Materials Management. Built budgets with a narrative and evidence that demonstrated a realistic budget to meet the end user’s needs. Show less

Arcus FM
Apr 2021 - Mar 2024o Focused on identifying and implementing innovative work methods to deliver a gold level of customer services.o Responsible for driving operational enhancements while collaborating with cross-functional teams.
Operations Manager
May 2022 - Mar 2024Assistant Operations Manager
Apr 2021 - May 2022

Cross Rental Services
Mar 2024 - nowCustomer Services Director
Licenses & Certifications

Femis Coordinator (IT logistics based management information system for PPM and reactive work)
FEMISJun 2007- View certificate

Critical Thinking
Lynda.comOct 2018 
NEBOSH (National General Certificate in Occupational Health and Safety)
NEBOSHJul 2012.webp)
Dangerous Air Cargo Shippers
International Air Transport Association (IATA)Sept 2003
Prince 2 Practioner
APM GroupOct 2008
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