Adi Jabkowsky

Experience

• 

  Cellcom

  Jan 2001 - Nov 2018

  Hands on Team Leader, managing professionals directly and cross-organization projects, in charge of designing, maintaining, supporting & managing Cellcom's Hadoop eco system, SAP & Middleware infrastructure (BizTalk, IIS, OSB/Web Logic, WebSphere).Maintaining direct technical Support for Developers & QA engineers.Providing Tier-3 support for ops & helpdesk. Working closely with Data Center \ NOC operators to achieve faster response time using manual or automatic procedures. Working with C-level execs and stakeholders on improving ITSM methodologies. Setting high standards of service, incorporating flexible ways to interact with the team. Providing professional services for different enterprise projects - CRM, Knowledge Base, security, ERP, Storage, Databases, Networking. Implementing a complete DRP solution for Hadoop, SAP, BizTalk & other enterprise systems.Serving as a "Go-To" person for various IT scenarios, SOA and complex challenges. Show less

  • Developmemt Infrastructure Team Leader

    Feb 2015 - Nov 2018

  • SAP Basis & Middleware

    Aug 2006 - Jan 2015

  • HelpDesk Team Leader

    Jan 2001 - Jul 2006
• 

  PayPal

  Dec 2018 - Nov 2020

  Big Data DevOps Engineer

  Hands on managing and maintaining PayPal's Hadoop eco system (on prem & cloud), supporting developers and data scientists with all their Hadoop requirements - Access & permissions, Spark optimization, debugging and best practice architecture. Working with global teams on multiple Big Data infrastructure projects and solutions as part of HSRE group (Hadoop SRE).

• 

  Amazon Web Services (AWS)

  Nov 2020 - now

  As a Generative AI Technical Business Developer, I specialize in guiding customers through the successful implementation of Generative AI initiatives. My role encompasses a blend of technical advisory, strategic consulting, and Go-To-market strategies. My mission is to help customers unlock the full potential of Generative AI, transforming innovative concepts into impactful, real-world applications. Helping customers achieve their Big Data Analytics goals and making sure they have the best Analytics Experience on aws as part of the ACE team - Analytics Customer Experience Helping customers with their journey on aws by providing technical support and guidance for planning and building cloud solutions using best practices, evaluating customer needs to suggest upgrades or additional features, answering product-related queries, providing operational reports, cost optimization, case escalations and event management. A trusted advisor for Enterprise Support Customers. AWS Solutions Architect Associate Certified.

  • Sr. AI/ML Technical Business Developer

    Apr 2024 - now

  • Senior Analytics Specialist

    Mar 2022 - May 2024

  • Senior Technical Account Manager

    Nov 2020 - Mar 2022