Jackline Nchore

Experience

• 

  Equity Bank Limited

  Mar 2011 - Apr 2013

  Relationship officer -Front Office

  Teller( Corporate and Retail section)Customer service officerAccounts opening OfficerClearing Officer

• 

  Equity Bank Limited

  Jan 2014 - now

  1. Processing inward remittances from correspondents for Kenya and all subsidiaries-SWIFT /RTGS.2. Processing outward remittance in SWIFT Alliance system for Kenya and all subsidiaries.3. Negotiate rates with the treasury department on behalf of the branches for Incoming Payments.4. Handling inward/ outward correspondent and branch queries.5. Ensuring reconciliations are clean of process able items.6. Provide support to all branches and head office departments.7. Risk management-Ensure that the payments processed are correct and not fraudulent.8. Ensure payments are processed within laid down SLA’s9. Processing mobile and online banking payments.10. Preparing daily and monthly violation reports for use by the compliance team.11. Communicate effectively and efficiently with relevant internal and external parties to obtain KYC documents.12. Review and close AML alerts generated by KENEX AML system.13. Review and resolution of real time detection alerts generated by KENEX AML system for Kenya and subsidiaries.14. Liaise with the compliance team on ‘whitelisted’ payments.15. Branch training on KYC in processing of payments.16. Negotiate rates with the treasury department on behalf of the branches.17. Reversal of payments in Finacle wrongly done by branches for them to do them afresh.18. Inputting payments in Finacle system on behalf of Head office departments. Show less

  • Senior Swift Officer-Operations

    Nov 2018 - now

  • Swift Officer

    Sept 2015 - now

  • Treasury Officer

    Jan 2014 - Aug 2015