Giovanni Sbrugnera

Experience

• 

  Deka Consult

  Dec 2015 - Jan 2016

  Estagiário

  Administração e configuração de servidor web utilizando sistema operacional Linux Centos 6.5Desenvolvimento e manutenção de sistema em AJAX.

• 

  REV Group, Inc

  Dec 2016 - Dec 2018

  Service Desk level 1 and 2 (local and remote assistance)Equipment setup such as laptops, desktops and printersUser tracking while using ERP systemsProject coordination related to the areaContract revision and setup of new systems/softwares Service Desk level 1 and 2 (local and remote assistance)Equipment setup such as laptops, desktops and printers

  • IT Assistant

    Jun 2017 - Dec 2018

  • IT Intern

    Dec 2016 - Jun 2017
• 

  REVO

  Dec 2018 - Jan 2022

  I.T. Analyst

  Service Desk level 1 and 2 (local and remote assistance)Equipment setup such as laptops, desktops and printersUser tracking while using ERP systemsProject coordination related to the areaContract revision and setup of new systems/softwares

• 

  Amazon Web Services (AWS)

  Feb 2022 - now

  Hardware troubleshootingDiagnostic, isolation and replacement of hardware componentsUpdate/flash firmware for hosts components (CMOS,BMC and FRU)Ticket analysis and creation of instruction for its resolutionOnboard of new hires, training Hardware troubleshootingDiagnostic, isolation and replacement of hardware componentsUpdate/flash firmware for hosts components (CMOS,BMC and FRU)Ticket analysis and creation of instruction for its resolution

  • Datacenter Technician L4

    Jul 2024 - now

  • Data Center Operations

    Feb 2022 - now