Giovanni Sbrugnera

Giovanni Sbrugnera

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location of Giovanni SbrugneraJundiaí, São Paulo, Brazil

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  • Timeline

  • About me

    Data Center Operations

  • Education

    • ESAMC

      2015 - 2017
      Tecnólogo Redes de Computadores
    • UNITEN

      2015 - 2015
      Operador de Editoração Eletrônica Tecnologia da Informação
    • ETEC Fernando Prestes

      2012 - 2013
      Técnico Web Design

      Activities and Societies: Treinos de handball, basquete e futsal.

    • ETEC Fernando Prestes

      2011 - 2013
      Ensino Médio

      Activities and Societies: Treinos de handball, basquete e futsal.

  • Experience

    • Deka Consult

      Dec 2015 - Jan 2016
      Estagiário

      Administração e configuração de servidor web utilizando sistema operacional Linux Centos 6.5Desenvolvimento e manutenção de sistema em AJAX.

    • REV Group, Inc

      Dec 2016 - Dec 2018

      Service Desk level 1 and 2 (local and remote assistance)Equipment setup such as laptops, desktops and printersUser tracking while using ERP systemsProject coordination related to the areaContract revision and setup of new systems/softwares Service Desk level 1 and 2 (local and remote assistance)Equipment setup such as laptops, desktops and printers

      • IT Assistant

        Jun 2017 - Dec 2018
      • IT Intern

        Dec 2016 - Jun 2017
    • REVO

      Dec 2018 - Jan 2022
      I.T. Analyst

      Service Desk level 1 and 2 (local and remote assistance)Equipment setup such as laptops, desktops and printersUser tracking while using ERP systemsProject coordination related to the areaContract revision and setup of new systems/softwares

    • Amazon Web Services (AWS)

      Feb 2022 - now

      Hardware troubleshootingDiagnostic, isolation and replacement of hardware componentsUpdate/flash firmware for hosts components (CMOS,BMC and FRU)Ticket analysis and creation of instruction for its resolutionOnboard of new hires, training Hardware troubleshootingDiagnostic, isolation and replacement of hardware componentsUpdate/flash firmware for hosts components (CMOS,BMC and FRU)Ticket analysis and creation of instruction for its resolution

      • Datacenter Technician L4

        Jul 2024 - now
      • Data Center Operations

        Feb 2022 - now
  • Licenses & Certifications