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Joshua Lamp

Joshua Lamp

Followers of Joshua Lamp594 followers
location of Joshua LampWaunakee, Wisconsin, United States

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  • Timeline

  • About me

    Customer Experience Manager at Placon Corporation

  • Education

    • University of Wisconsin-Whitewater

      2006 - 2009
      Master of Science (M.S.) Business/Corporate Communications

    • University of Wisconsin-Whitewater

      2001 - 2006
      Bachelor of Science (B.S.) Communication, General

      Activities and Societies: Vice President of Promotions, American Marketing Association (AMA) UW-Whitewater Branch, Jan 2006 - May 2006 Associate Executive, Creative Marketing Unlimited (CMU) UW-Whitewater August 2005 - Dec 2005

  • Experience

    • Best Buy

      Oct 2006 - Oct 2011

      - Oversaw approximately 20 Operations Representatives- Facilitate the day to day operations of Customer Service - Developed sales relationships with return and future customers- Resolved customer issues in a timely and effective manner

      • Operations Senior

        Oct 2010 - Oct 2011

      • Sales/Customer Service

        Oct 2006 - Oct 2010

    • Milwaukee Brewers

      Jan 2009 - May 2009
      Group Ticket Sales Intern

      - Organized and planned events at UW-Milwaukee to promote All-Star Game- Participated in the Milwaukee Brewers Baseball Club Mentoring Program for high school students- Supervised group outing activities and private parties during Brewer's home games

    • Beacon Athletics

      Nov 2011 - Jul 2018

      - Oversee day to day sales operations- Manage and facilitate wholesale operations- Develop and organize International Sales (Canada) - Implemented sales and customer services with the sports market ranging from professional to youth organizations- Developed and maintained loyal relationships with customers- Gained knowledge of shipping procedures and day to day operations

      • Sales Team Manager

        Dec 2014 - Jul 2018

      • Sales and Customer Service Representative

        Nov 2011 - Dec 2014

    • Quartz Health Solutions

      Oct 2018 - Feb 2022
      Customer Service Supervisor

    • Fiskars Group

      Feb 2022 - Sept 2024
      Customer Service Manager

    • Placon Corporation

      Nov 2024 - now
      Customer Experience Manager

  • Licenses & Certifications

    • Certified Insurance Consultant License (Life & Health), Individual

      Kaplan University
      Jul 2019

    • Lean Six Sigma Yellow Belt (ICYB)

      University of Wisconsin-Madison
      Oct 2020