Amy Ho

Amy Ho

Supervisor Software Engineer

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  • Timeline

  • About me

    Product Manager

  • Education

    • National Central University

      2003 - 2005
      Master Atmospheric Physics

      Major: Satellite Meteorology, Typhoon Rainfall Forecasting

  • Experience

    • SYSTEX

      May 2006 - May 2009
      Supervisor Software Engineer

      • Responsible for the securities quotation system backend design and development (C/C++). Mainly focus on receiving and processing transaction data packets, and providing the processed data to the frontend.• Played the leading role on 2 projects: (1) Added Hong Kong securities quotation data to the system, (2) Developed a new securities quotation system for the Vietnam market.

    • TrustView Inc.

      Oct 2011 - Oct 2012
      Software Project Assistant Manager

      • Responsible for the product “TrustView” which protects confidential files and web contents by encryption and DRM access control technologies.• Deployed the product to more than 5 companies, including Ministry of Transportation and Communications R.O.C., HAITEC, AMB Technology Co., and HannStar Display Corp.• Nearly 60% of 50 companies went to the POC stage after I introduced and demonstrated the product.

    • Softnext Technologies Corp.

      Dec 2012 - Feb 2015
      Product Manager

      • Responsible for a new product “DSE” which ensures that users can share confidential documents under protection via content encryption and DRM techniques to avoid loss of business profits. The product was officially launched in 2014 and won the 1st customer contract in the same year.• Eliminated long-term conflicts among team members to facilitate a better work atmosphere.• Introduced Agile framework to the product team, and revised management flow of the product.• Improved existing work SOPs such as version release, POC, deployment and technical support.• Created sales kits such as manuals, brochures, product introduction slides and training slides.• Defined product position, roadmap, requirement specifications, based on user needs and market analysis.• Experienced in managing outsourcing teams. Show less

    • D-Link

      Mar 2015 - Feb 2022
      Product Manager

      • Responsible for (1) mydlink Smart Home Cloud platform (including server, app and web) service and feature planning, (2) mydlink Cloud Recording subscription service planning and roadmap creation.• Changed mydlink Cloud Recording business model between March 2020 and February 2022 to drive paid subscription rates and increase recurring revenue, such as: (1) Nearly 50% growth in Premium plan subscriptions in one quarter after adding Premium 14-day Free Trial Plan, (2) Changed Free Plan policy to increase paid subscriptions by limiting service life, differentiating service quality and rewarding plan upgrades.• Planned and designed mydlink web portal 2.0 from 0 to 1, and launched to the public in October 2019.• Delivered 20+ proposals and PRDs on mydlink Cloud Recording subscription service enhancements and promotions, app & web user experience optimization, new feature and new service planning.• Managed 20+ projects and led members with different skill sets to achieve the target on time.• Monitored and analyzed the data then to influence the product optimization.• Supported worldwide sales, technical support and customer service teams.• Shared Agile framework, mindset and experience with the product team, and revised existing product/project management flow.• Experienced in integrating with payment gateway providers. Show less

    • Cellopoint International Corporation

      Mar 2023 - now
      Product Manager

      • Cellopoint is a leading company that focus on providing enterprise email security protection.• Acting as Product Manager, I’m responsible for the product strategy, roadmap, planning and lead the team members with different skill sets to shape our product from concept to total solution.

  • Licenses & Certifications

    • SCJP

      Jan 2006
    • PMI-ACP

      Project Management Institute
      Sept 2014
    • PMP

      Project Management Institute
      May 2010
    • CSPO

      Scrum Alliance
      Apr 2018
    • CSM

      Scrum Alliance
      Mar 2018
  • Volunteer Experience

    • PMI-ACP Simulation Question Creator

      Issued by Advanced Business Consulting, Inc. on Oct 2014
      Advanced Business Consulting, Inc.Associated with Amy Ho